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Orange Buick GMC
Orlando, FL
3,206 Reviews
Orange Buick GMC puts forward an amazing range of new, and used Buick and GMC vehicles like the amazing all-electric Hummer EV, Buick Encore, Envision, Enclave and Avenir lineup; GMC Acadia, Terrain, Sierra Truck, Canyon Yukon and Denali and AT4 lineup. We provide a wide range of today’s top used cars and trucks in both new and pre-owned condition. Our pre-owned cars have been fully inspected and reconditioned to ensure that you get the car you deserve, as well. We offer a free AutoCheck on all of our pre-owned inventory as well. "Best Price the First Time. We shop Orlando, so you don't have to!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,206 reviews
March 22, 2017
Misrepresented from the start. Misrepresented a used car as a higher model to try to get more money. Once I brought it to their attention they said it was priced at marked value. It Misrepresented a used car as a higher model to try to get more money. Once I brought it to their attention they said it was priced at marked value. It was not. It was $3000 over priced. Also, misrepresented how many times they were going to run my credit. Ran it 4 times with the same bank. When Sven in finance says he is a man of his word don't believe him! More
by Carrie McAuley
Employees Worked With
Jason Pike, Sven Reiter
March 15, 2017
Buying a new car This was the easiest and smoothest process of buying a new car. There was no haggling and pressure what so ever. We told them what we were looking for This was the easiest and smoothest process of buying a new car. There was no haggling and pressure what so ever. We told them what we were looking for and they delivered. We will definitely tell our friends and family to come here and ask for Andre More
by pac
Employees Worked With
March 13, 2017
One purchase & you won't want to go with any other dealer I bought a Tacoma that originally had some registration hiccups with Roger Menn. In the first purchase, Roger provided such an enjoyable experience; I I bought a Tacoma that originally had some registration hiccups with Roger Menn. In the first purchase, Roger provided such an enjoyable experience; I was pleased not only with the price of the purchase but most of all the ease of it. When the registration hiccups were not resolved, however, Roger not only took time out of his day to take care of it but brought it to the attention of the managers too. They were quick to act, gave me several options on how to handle the issue, and then had Tony searching wide and far for a Tacoma like the one originally bought, Tony not only found one that met all of my more selective standards but one that was even better. I walked out with a fantastic Tacoma, a smile on my face, and I would honestly come back again just for the people I dealt with. Roger, Jason, and Tony all made the entire experience worthwhile, and I will absolutely be purchasing my vehicles in the future from them. More
by schberry
March 11, 2017
they go the extra mile I went in to only look at a vehicle and ended up going home with a new Encore! They went the extra mile to meet our needs and make the deal work for I went in to only look at a vehicle and ended up going home with a new Encore! They went the extra mile to meet our needs and make the deal work for us. Roger Menn was a pleasure to work with - not pushy, listened to our needs and very attentive. Joe Rossi, one of the managers really worked hard and made the numbers work for the vehicle I wanted. I won't need service for a little while, but am looking forward to seeing how good will be. More
by Sue T
March 10, 2017
Buying a new car this experience at Orange Buick GMM was the best car buying experience that i've ever had. I told them what I wanted and what I could spend and they this experience at Orange Buick GMM was the best car buying experience that i've ever had. I told them what I wanted and what I could spend and they found a car that was exactly what I wanted. Working with Andre Fredrick was a great experience and I would recommend that anyone visiting Orange Buick GMC in Orlando, FL looking to purchase a new car ask for Andre. He is very personable and friendly and only needs to know what you want. Very definitelyt not the stereotypical car salesman. Additionally I've been taking my Buicks to Orange Buick for all of their service for many years and their service advisors and technicians are top notch. More
by RetSCPO
Employees Worked With
Other Employees :
Sven Reiter, Curt Illgenfritz
March 05, 2017
Excellent & courteous service Steve not only helped us look at several cars, to help us better narrow our search, he did it in a positive, informative and courteous manner. When i Steve not only helped us look at several cars, to help us better narrow our search, he did it in a positive, informative and courteous manner. When it came time for us to leave, we realized our children had left the movie on in our current car which had drained our battery. Steve was quick to bring around a car and give us a jump start. This kind of customer service is hard to find, but due to our positive experience today, we will be back and gladly recommend this dealership and namely Steve to any of our friends and family. More
by Dhoff
Employees Worked With
Steve Williams
March 01, 2017
Excellent Service - great price on new Yukon I had a VERY good experience with Orange Buick. Worked with Meron over there. She was very helpful, got me what I needed in a very timely manner. The I had a VERY good experience with Orange Buick. Worked with Meron over there. She was very helpful, got me what I needed in a very timely manner. The whole group over there was professional. All the way from start to finish. John with finance was great as well. I highly recommend them. More
by Jim S
Employees Worked With
Meron Demrew
February 25, 2017
excelente service thank you steve he will not rest until you are complete satisfied. thats how buying a car experience should be. love my cascada. thank you!!!! thank you steve he will not rest until you are complete satisfied. thats how buying a car experience should be. love my cascada. thank you!!!! More
by bhakita
Employees Worked With
Steve Williams
February 22, 2017
Great Customer Service I had the opportunity to trade in my car for a Buick. I started coming to Orange Buick Robert C. In service dept always took care of me. I am so I'm p I had the opportunity to trade in my car for a Buick. I started coming to Orange Buick Robert C. In service dept always took care of me. I am so I'm pressed with him, to where it is hard to have anyone else assist me. Then it really blew my mind when I came in Friday late 2/16/2016 to have service rep service my car per appointment. There was a gentleman that assisted me. His name is Mike. He not only asked me what the problem was with my car. I proceeded to tell him. Young man Mike worked on it his self. Now keep in mind I was late getting there. This young man impressed me so much that I had tears in my eyes, because I was so thankful. I realized you still have wonderful people in this big world. I would like to know his last name... More
by TDavis50
February 20, 2017
A waste of time and gas I'm not sure how anyone would ever rate this company as positive. It would be interesting to know how many of the positive reviews are legit. I found I'm not sure how anyone would ever rate this company as positive. It would be interesting to know how many of the positive reviews are legit. I found this to be the most disagreeable business transaction that I've ever made. More
by JTravel
Employees Worked With
Tony Baldini
