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Orange Buick GMC - Service Center

Orlando, FL

4.5
2,095 Reviews

2,095 Reviews of Orange Buick GMC - Service Center

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June 18, 2021

I am most satisfied with the service I received. I had a nail in my tire and Glenn took care of me. Prices were fair too! More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Dzengeleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

Pricing for recommended work was 2 1/2 times quotes from 3 different repair shops. That’s a lot when price was over $2000. Don’t feel trust anymore More

by Dlemkuil
Price
Recommend Dealer
No
Employees Worked With
Glenn Dzengeleski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Steer
Jul 02, 2021 -

Orange Buick GMC responded

Thank you for your review and feedback. I'm not sure we're talking apples to apples here, so please feel free to give me a ring at 407.295.8100. Thanks! Mike Richardson, Fixed Operations Manager.

June 11, 2021

Service Advisers appear to not speak to each other, when one is off no one tracks his vehicles that are in service. I was not told my vehicle needed a battery nor was their online system updated. Two hour More

by NEPHEWE
Recommend Dealer
No
Employees Worked With
Robert Cicero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Murdock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Richardson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Dzengeleski
3.0
This rating includes all reviews, with more weight given to recent reviews.
James King
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Cisler, Ruben Guzman jr., Nelson Garcia Espendez, Wayne Acosta
Jul 02, 2021 -

Orange Buick GMC responded

I'd like to apologize for any poor communications on our part. We strive to never stop improving & will apply your comments in our training program. Best to you - if you'd like to discuss, please call me at 407.295.8100. Mike Richardson, Fixed Operations Manager. Thanks!

June 10, 2021

The repairs to my vehicle were done quickly and efficiently. Sam & Christy showed great customer service skills. I highly recommend using their services for repairs. More

by Tamisha Noble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam LoSauro, Cristy Bronson
June 09, 2021

She is really committed to her work very Kind and customers committed-get the job done plays a role in her she’s a great asset to your company I know It’s a lot that can be said about a lady like h More

by dcbpainting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristy Bronson
June 04, 2021

The service and pricing was reasonable and last minute on my part but they were able to fit me in right after work. Happy to get work done at GMC. More

by alicia.jump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Dzengeleski
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

I like how you treat me, they are very kind This is fantastic I will always return to the maintenance of my car I am very More

by miscococabana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Dzengeleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Baez, Jen Cisler, Ruben Guzman jr., Nelson Garcia Espendez, Wayne Acosta
June 03, 2021

Great Service! Very professional and always on point. Robert always points out any needed services that I may need at my time of service and has no problem completing the job in a very timely manner. More

by mtrx179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

I am a long time customer . There is a reason is keep returning . Service is always excellent .and always on a professionally standard . Bill an Robert is are top of the line for service. More

by wilson2341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

Orange Buick service department is always first and foremost very professional. The service representatives are among the best in the business they always recognize you when you come in. They value you More

by ESYLVIA46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Murdock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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