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2,096 Reviews of Orange Buick GMC - Service Center
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August 12, 2020
Timing Belt I had a second party look at my vehicle. What Orange Buick stated was a timing belt issue was not a timing belt issue. I saved myself $2500 by not h I had a second party look at my vehicle. What Orange Buick stated was a timing belt issue was not a timing belt issue. I saved myself $2500 by not having Orange service my vehicle. More
by nikki_pruett
Verified CustomerEmployees Worked With
August 11, 2020
very rude to customers not so friendly at all All because I walked in with out a mask. I'm a disable Vet , The person who was rude to me wasn't wearing a mask but a ski sc not so friendly at all All because I walked in with out a mask. I'm a disable Vet , The person who was rude to me wasn't wearing a mask but a ski scare which isn't a mask just to keep your face warm in the cold, This was the second time walking into service and just flat out rude guys. To bad the tech do a great job. I see the owner doesn't care either mold and trash all over the property. The dirtiest dealership I've ever been at all the cars are dirty and never been waxed. Can't believe GMC gave this guy a dealership must of been passed down from grandpa or something. More
by JR.PAULUS
Employees Worked With
yes I don't see the guys name on here
August 07, 2020
Was given prompt and courteous service The dealership has a great service department. Anytime I have gone they have promptly and accurately diagnosed the problem and fixed it. They also a The dealership has a great service department. Anytime I have gone they have promptly and accurately diagnosed the problem and fixed it. They also are good on keeping you informed of the progress of the repair or service. More
by DENNISHORTON
Employees Worked With
August 06, 2020
The customer service I received most recently was wonderful! Thank you Mike and Robert:-) You more than made up for the service that I received during my previous visit. wonderful! Thank you Mike and Robert:-) You more than made up for the service that I received during my previous visit. More
by SUSANBOWLER
August 06, 2020
Always Great Service Robert and Michael were very helpful and friendly. Is the 3rd vehicle we have leased from this dealership and all service is professionally done in a Robert and Michael were very helpful and friendly. Is the 3rd vehicle we have leased from this dealership and all service is professionally done in a timely manner. More
by pamrobj
Employees Worked With
Other Employees :
Sven Reiter, Santiago Rojas, Dequan Oakley Clark, Maurice Aiken, Barry Kern
August 05, 2020
What do you I say? How do I write something when all I do is sit in customer lounge. The work was done in a timely manner. Ever thing was done as I requested. How do I write something when all I do is sit in customer lounge. The work was done in a timely manner. Ever thing was done as I requested. More
by HBROTH2389
Employees Worked With
James King
August 05, 2020
Better Service than other Dealers I had a 2018 Chevy truck with a dead battery. Robert got me in quickly; while the Chevy dealership next door told me it would be 2 weeks before they c I had a 2018 Chevy truck with a dead battery. Robert got me in quickly; while the Chevy dealership next door told me it would be 2 weeks before they could see me. When you have a dead battery and you have to get "jump started" every time you stop, you have to have "that day" service. I take care of the servicing and repairs for 5 GM vehicles for family members. Guess who is getting my business and who isn't? I did have a little sticker shock with the cost of the battery, but everything is going up in price! More
by Car Service Lap Dog
Employees Worked With
August 03, 2020
Excellent! Glenn was great! Remembered me from last visit and was very professional and courteous. He kept me up to the minute of my service. I would highly r Glenn was great! Remembered me from last visit and was very professional and courteous. He kept me up to the minute of my service. I would highly recommend him and Orange Buick GMC. More
by DAVID@MECCAPRODUCTIONS.COM
Employees Worked With
August 03, 2020
Great service! I absolutely loved the no contact service, especially during this pandemic and it didn't compromise the service aspect at all. Texting continuous upda I absolutely loved the no contact service, especially during this pandemic and it didn't compromise the service aspect at all. Texting continuous updates to me and being able to choose options for my vehicle before moving forward was awesome. More
by Kay R.
Employees Worked With
August 03, 2020
Damage to my car and didn’t say anything I needed a warranty repair and took my vehicle to them, took hours and no one would say anything. The advisor stated that he was waiting on the techn I needed a warranty repair and took my vehicle to them, took hours and no one would say anything. The advisor stated that he was waiting on the technician to close the ticket.....but no other answers. Was trying to be patient but then found my car sitting at the exit. The advisor stated they would email me the final statement since it was a warranty issue. I got in the car with my 2 kids and discovered a long gash in the plastic piece that they removed to do the repair. The advisor was brought out to look at it and he told me “ I will order the part to repair it.” I have not received any communication from Orange GMC until I filled out a survey. I called once to check on the part, was told part was not in. I received a text from the advisor, after the survey, to say due to Covid they are not producing non-essential part and there is a delay in getting the part. I feel that if they would have been truthful in the dealership about the damage it would have been better. Things happen and I understand but to try and ignore the damage is inexcusable. More
by EMT2BE2000
Employees Worked With
James
