Orange Buick GMC - Service Center

The communication level of our rep was subpar. There was no apology only excuses when confronted. Also, informed needed to pick car up by curtain time and no call to inform that the car will not r There was no apology only excuses when confronted. Also, informed needed to pick car up by curtain time and no call to inform that the car will not ready. We pulled car and will take it somewhere else. More

Quick service for my Yukon. Bill got me right in and right out. He even came to get me in the showroom. Bill got me right in and right out. He even came to get me in the showroom. More

Very frustrating process since November. Have taken car 2x for same issue, having a new key fob made/programmed, and after leaving the car and paying for it I am still without the fob. Have taken car 2x for same issue, having a new key fob made/programmed, and after leaving the car and paying for it I am still without the fob. More

Clean. Great service. Robert in service was very attentive and helpful. Waiting area was clean. Great service. Robert in service was very attentive and helpful. Waiting area was clean. More

I have been a customer of Orange Buick for years. I know my car is in good hands and I don’t worry because the service department is excellent. Robert is my service advisor and keeps me informed an I know my car is in good hands and I don’t worry because the service department is excellent. Robert is my service advisor and keeps me informed and updated. More

Very easy to get an appointment at your desired time. Vehicles are quickly inspected and the service advisor gets in touch with you promptly. Vehicles are quickly inspected and the service advisor gets in touch with you promptly. More

They serviced what needed to be done but missed another problem in same the area problem in same the area More

Oil pan was repaired but, oil light keeps going off intermittently. Was told to take my car to VW. Job not completed intermittently. Was told to take my car to VW. Job not completed More

Orange Buick is where I take my car when I need maintenance. Usually the service is very good. maintenance. Usually the service is very good. More

Me hicieron pagar por un cambio de aceite antes del tiempo que no fue mi culpa.Hacia menos de dos meses cuando empezó a botar aceite por el filtro. Todavía tenía más de un 40 %. Posiblemente no apretar tiempo que no fue mi culpa.Hacia menos de dos meses cuando empezó a botar aceite por el filtro. Todavía tenía más de un 40 %. Posiblemente no apretaron bien el filtro o el filtro era de mala calidad. More