2,095 Reviews of Orange Buick GMC - Service Center
It’s my auto shop dealership for all my auto needs, it’s a awesome place to do business. a awesome place to do business. More
Friendly staff is always there for dependability and honest sales. I wouldn’t go anywhere else. honest sales. I wouldn’t go anywhere else. More
Friendly service. Very professional. Honest. Overall great experience. Would definitely recommend them and will go back for my next vehicle service. Very professional. Honest. Overall great experience. Would definitely recommend them and will go back for my next vehicle service. More
It's clean and the customer is always on point. The service is professional and fast. The service is professional and fast. More
Normally this dealership is spot on but I had two things happen with my last visit. 1. During a prior visit last year a problem was diagnosed which required a part. I was told it would take a couple of w happen with my last visit. 1. During a prior visit last year a problem was diagnosed which required a part. I was told it would take a couple of weeks to get it. After waiting a few months I decided to call since to check on the part and was told it was not in and they would call when it arrived. Again after waiting several more months I called again and was told the part did arrive a couple ago, was installed on another truck and the service agent said they would check other dealerships to find the part. Luckily they found the part but I waited over 6 months for this part which is just inexcusable. 2. At my recent visit I ask the service agent to have the Body Shop quote some small scratches on my truck. I was told that they came and took pics and were too busy to quote right then but would definitely call with a quote. It's been well over a month and no call, same as the part I needed. Again, this is totally unacceptable. If you say your going to do something, then do it. 3. I just had my 30,000 mile checkup done, which was supposed to include rotating my tires as well as aligning them. After leaving the dealership I believe the dealership either failed or out right forgot to check it. Again, it's all about follow through and delivering what you promised. More
Very attentive and informative about what going with the service of my vehicle. The service department and crew is very friendly when dealing with us customers service of my vehicle. The service department and crew is very friendly when dealing with us customers More
Efficient and very friendly! They worked with us to get us in and out as fast as possible! It was such an easy and enjoyable experience. They worked with us to get us in and out as fast as possible! It was such an easy and enjoyable experience. More
Overall an amazing experience at Orange Buick GMC. The staff was attentive, quick/efficient, and friendly. Didn’t have to waste any time The staff was attentive, quick/efficient, and friendly. Didn’t have to waste any time More
Have a check engine light on, no one offered to check it out. Just changed my oil and showed me the door. out. Just changed my oil and showed me the door. More