Orem Toyota

Double check the sale price before signing papers. I signed mine without looking over them and payed $1500 more than what we had agreed on the phone. Or at least what I thought we agreed on. We sat in I signed mine without looking over them and payed $1500 more than what we had agreed on the phone. Or at least what I thought we agreed on. We sat in the lobby the next day for an hour an half waiting to sign and I was in a hurry and didn’t look over them and they got me. More

Very well informed and friendly towards my interests and what I was looking for. Explained things very well. what I was looking for. Explained things very well. More

K. was a very friendly service rep. I could really relate to her. I am not super knowledgeable about cars and she did not make me feel out of place or foolish with questions that I asked. I really appreciate to her. I am not super knowledgeable about cars and she did not make me feel out of place or foolish with questions that I asked. I really appreciated her service and friendliness. I also appreciate her knowledge base. More

Excelente atención de las personas que trabajan alli muy agradecida por su ayuda y carisma agradecida por su ayuda y carisma More

Went in for an oil change didn’t get done service person totally didn’t do his job totally didn’t do his job More

Dallas was awesome, but we didn't appreciate the add-ons the finance person tried to pawn off as standard charges for the dealership, that were both clearly optional. Even the description was vague enough the finance person tried to pawn off as standard charges for the dealership, that were both clearly optional. Even the description was vague enough that one might overlook them. Transparency is key and such is not with the paperwork you are handed to sign at this dealership More

Very impersonal. Handed the keys and was not offered future service package. Tried to get a tire quote at my last service and never heard back. So I purchased elsewhe Handed the keys and was not offered future service package. Tried to get a tire quote at my last service and never heard back. So I purchased elsewhere. So I will be seeking my service in the future....elsewhere!!! More

Riley was amazing! She was personal, friendly, and professional. We got a call about the car we wanted being on the lot - we headed over and were met by Riley. She brou She was personal, friendly, and professional. We got a call about the car we wanted being on the lot - we headed over and were met by Riley. She brought the car around, let us take it for a test drive and then answered all our questions when we got back. She represented her dealership very well and pushed for the numbers they wanted to see out of the transaction. We pushed for te numbers we wanted in the transaction. It was definitely a negotiation, but we found common ground and I think everyone was happy. We were in and out within 2.5 hours and we are happy with our car and the care we felt Riley took of us. Sheldon was also great in Finance! Thanks for being a good salesperson! I am going to talk to her for our next car I am sure. More

The vehicle was serviced by mandate of the manufacturer. The service was performed to my complete satisfaction. The treatment of the agency staff was diligent and friendly. The service was performed to my complete satisfaction. The treatment of the agency staff was diligent and friendly. More

Went fine. Wish everyone wasn’t trying to up sell me into everything. Just give me exactly what I need. Wish everyone wasn’t trying to up sell me into everything. Just give me exactly what I need. More