Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Orem Toyota
Orem, UT
7,646 Reviews
Where we're bending over backwards to be your Utah car dealership of choice.
If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy.
As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,646 reviews
May 03, 2022
I had the best experience at Brent Brown Toyota. I felt that their number one goal was customer service not selling me a car. But believe me they did a great job of that as well. Brighton, Tim and B I felt that their number one goal was customer service not selling me a car. But believe me they did a great job of that as well. Brighton, Tim and Brian all helped to make it an enjoyable experience. More
by TGAARDUS
Verified CustomerEmployees Worked With
Other Employees :
Kelly Christensen, Timothy Risinger
May 03, 2022
Travis and Kai helped me pick out my first car and made it an overall stress free process! it an overall stress free process! More
by CHRIS
May 03, 2022
Untrustworthy. Bought my car there with the warranty, had a few issues so I took it in for repair. They “didn’t have a rental” but then when I asked again they magi Bought my car there with the warranty, had a few issues so I took it in for repair. They “didn’t have a rental” but then when I asked again they magically found one. They had my car for 6 days. Joel called and said it was ready to be picked up and that it would be $250 for the repairs that weren’t covered although the warranty was comprehensive, so it should’ve covered everything plus the rental, I questioned the cost and he said would try something, put me on hold then said okay it worked it’s going to be $150 and I asked for an explanation of the cost, he said $100 for the deductible and $50 for the reprogramming of the window. When my husband picked it up, it ended up being $100 but one of the issues wasn’t fixed. Because they were busy we had to make an appointment 2 weeks out. I SCHEDULED a time and day to drop it off when I dropped it off they had it for over 24 hours before working on it, I know this bc they didn’t have a rental to give us so I was in close contact with them bc we didn’t want to be careless for another 6 days. There’s no much more detail to the story but overall, they were super UNORGANIZED, MISLEADING, and NOT TRANSPARENT. More
by KYRA
Employees Worked With
May 02, 2022
They really do sacrifice a lot to get a great deal for their customers. Loved the experience. their customers. Loved the experience. More
by Daniel.bandis
Employees Worked With
May 02, 2022
Great service. Great waiting area. Clean, professional environment. Available service openings without delay. Polite, knowledgeable staff. No surprises. Great waiting area. Clean, professional environment. Available service openings without delay. Polite, knowledgeable staff. No surprises. More
by POETATLAW
Employees Worked With
Braxton Ables
April 30, 2022
The sales and finance people were friendly, helpful and efficient. It was a pleasure doing business with them. efficient. It was a pleasure doing business with them. More
by quendar5
April 30, 2022
I just leased my 5th new vehicle from Brent Brown Toyota. My sales reps that I worked with this time were the best!! Broc and Lofi provided my wife and I the most professional and pleasant transaction experi My sales reps that I worked with this time were the best!! Broc and Lofi provided my wife and I the most professional and pleasant transaction experience we have ever had in 30 yrs! More
by EJP
April 30, 2022
They were quick and efficient. They kept me informed. They addressed problems that needed to be fixed They kept me informed. They addressed problems that needed to be fixed More
by JENIFERFINLINSON102
Employees Worked With
Other Employees :
Brandon Wilson, Braxton Ables
April 29, 2022
I've had good experiences with Brent Brown they are friendly and seem to care about you and your experience friendly and seem to care about you and your experience More
by GRANNIKIDD
