Orem Toyota

Unprofessional, they said they were going to detail the car we bought and get some missing trim. But they ordered the wrong trim, so we waited a day. Turns out they were willing to mail us the trim, so we car we bought and get some missing trim. But they ordered the wrong trim, so we waited a day. Turns out they were willing to mail us the trim, so we went and picked up the car, but they never detailed it. Along with just needing a quick wipe down in most places, we also found a fast food straw wrapper when we went to buckle our kids in. Also the left side tires were low. I would not recommend anyone go to this dealship. More

Unprofessional, they said they were going to detail the car we bought and get some missing trim. But they ordered the wrong trim, so we waited a day. Turns out they were willing to mail us the trim, so we car we bought and get some missing trim. But they ordered the wrong trim, so we waited a day. Turns out they were willing to mail us the trim, so we went and picked up the car, but they never detailed it. Along with just needing a quick wipe down in most places, we also found a fast food straw wrapper when we went to buckle our kids in. Also the left side tires were low. I would not recommend anyone go to this dealship. More

Lani is always very helpful! She always gives us updates and she is really helpful when my wife takes her vehicle in. She always gives us updates and she is really helpful when my wife takes her vehicle in. More

I was greeted promptly, and my car was taken for the scheduled service. Kaua was very professional and friendly. The service took longer than I expected, but Kaua did what she could to expedite completi scheduled service. Kaua was very professional and friendly. The service took longer than I expected, but Kaua did what she could to expedite completion. More

Good salesman (Austin W). PUSHY finance manager- tried to sell me unnecessary warranties and insurance. Slowish transaction, but fair vehicle price. PUSHY finance manager- tried to sell me unnecessary warranties and insurance. Slowish transaction, but fair vehicle price. More

I appreciate the customer service they gave me They were responsive through the whole process. responsive through the whole process. More

The first time I tried this shop I waited over 2 hours for my oil change. After awhile I decided to give them another try, I wish I hadn’t. I went in for another oil change & tire rotation 2 days ago. I l for my oil change. After awhile I decided to give them another try, I wish I hadn’t. I went in for another oil change & tire rotation 2 days ago. I live about 15min from the shop, by the time I got home I noticed that my tire air pressure light came on. I thought it must just need to be reset however once I got home I checked the air pressure stats and all of my tires were below the recommended numbers and even better, my back right tire was completely flat. I couldn’t just drive it back so I had a local tire shop fix it. What a shame, such poor service. Needless to say, I won’t be returning or recommending them. More

Amazing service and kind individuals helping to move processes along! Thanks so much for continuing to take such good care of my vehicle! processes along! Thanks so much for continuing to take such good care of my vehicle! More

Staff were super friendly and helpful, gave updates in a timely manner and service was quick timely manner and service was quick More

Joel is awesome to work with. He is my favorite advisor! Thank you for taking such good care of your customers! He is my favorite advisor! Thank you for taking such good care of your customers! More