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Orem Toyota
Orem, UT
7,801 Reviews
Where we're bending over backwards to be your Utah car dealership of choice.
If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy.
As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 7,802 reviews
Verified Customer
August 14, 2025
I was not pleased with the service I received at the dealership. My daughter has been bringing her car there since it was new. She is a student at BYU. I asked for the service writer to call me prior to dealership. My daughter has been bringing her car there since it was new. She is a student at BYU. I asked for the service writer to call me prior to work being done. I was told by the receptionist that she would call me back as soon as she finished with a current customer. I waited an hour call back was told she would call me. Waited another hour no response. called again waited online for 15 minutes. Finally came on. I wanted to know what was done on the vehicle. She gave me a quick list but was very curt. I told her I would replace the cabin filter. "Too bad already done." What else brake fluid change. I asked about the calipers on the brakes. "Well is you will quit talking I will tell you!" Wiper blades were 50 or so dollars but you are running a special on them why was my daughter not told that Orem Toyota was running a special on them. You folks are taking advantage of a young woman charging full price for items you could easily give students or single people trying to make a living. I was not a happy person and I am not happy today. I have one more oil filter change bought through Toyota when I purchased the car. After that oil change you will NOT see my daughter's car back at your facility. I have told several people about my experience and will continue to do so. More
by skkrichards
Employees Worked With
Brett
August 14, 2025
Welcoming, friendly, aggressive, takes lots of time back and forth negotiating with sales managers. Time will tell how well warranty expectations are met and forth negotiating with sales managers. Time will tell how well warranty expectations are met More
by ben
August 14, 2025
Had a great experience at the dealership. This was my 4th Truck purchase from this location. Luv my 2025 Tundra 1794 Edition! Todd in Sales, Steve & Micah in accessories, Quinn were all awe This was my 4th Truck purchase from this location. Luv my 2025 Tundra 1794 Edition! Todd in Sales, Steve & Micah in accessories, Quinn were all awesome in helping to bring the transaction across the finish line! Also had help from David and Tyson in Service with a set of tires for my Tacoma First Class staff and dealership! More
by williegreg5550
Employees Worked With
Other Employees :
David - Tires, Tyson service, Quinn Finance, Steve Accessories, Micah,
August 13, 2025
They didn't do the front struts like I requested and checked to make sure they were in stock, overcharged me on mechanic hours, they do what they want and overcharge for everything 2k to get fluids and checked to make sure they were in stock, overcharged me on mechanic hours, they do what they want and overcharge for everything 2k to get fluids and front brakes, new ownership. Never going back again! Thieves More
by MARLINHALL3
Employees Worked With
Lani
August 13, 2025
Brete did a great job. Thanks. However, I was bothered by the fact that my purchase last year of 3 oil changes didn't show up on her computer when I was checking in my truc Thanks. However, I was bothered by the fact that my purchase last year of 3 oil changes didn't show up on her computer when I was checking in my truck. I asked her about it and she checked and found it. But if I hadn't asked, I assume I would have paid for the oil change this time rather than getting the one I paid for last year. More
by james.faulconer
Employees Worked With
Brete
August 12, 2025
Not only did they rotate my tires, but I had to have a little bra piece put on the back by my trunk so that when people take luggage out, my car is not scratched. I had planned just on ordering the bra pi little bra piece put on the back by my trunk so that when people take luggage out, my car is not scratched. I had planned just on ordering the bra piece, but they had it in stock and they were willing to put it on that day and did a beautiful job. My car is red with black trim and the bra piece was black and looks beautiful! They did a great job of rotating my tires and giving me a paper with all the information of the health of my car. More
by adamson545
Employees Worked With
Can’t remember who I worked with sorry
August 11, 2025
Easy drop off and timely service. Friendly staff. Quality work and experienced team. Would highly recommend. Friendly staff. Quality work and experienced team. Would highly recommend. More
by mark_mann
Employees Worked With
August 08, 2025
Alvin is an amazing person and really know how to play the game between his managers and clients. The facility at the other hand is not great comparing to others I have been. Does not offer any perks whi the game between his managers and clients. The facility at the other hand is not great comparing to others I have been. Does not offer any perks while we wait. More
by Marcus Borges
Employees Worked With
Alvin
