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Orem Toyota

Orem, UT

Overview
Employees
Reviews
Vehicles
4.3
7,763 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 7,763 reviews

June 20, 2025

Absurdly over-priced. Plus, I feel the recommended work was not necessary. The front desk people were awesome. The rest? Will not be coming back. Felt like I was dealt wit More

by JDA.LDS
Recommend Dealer
No
Employees Worked With
No
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Jun 21, 2025 -

Orem Toyota responded

Hello, Your feedback is important to us. It's a pleasure to know you received exceptional customer service from our Service Team. However, I would appreciate the chance to speak with you about the diagnostic fees, the recommended repairs, and our pricing. Could you please reach out to me directly at your earliest convenience? Thank you, Customer Relations Manager 801-223-4406

June 20, 2025

They were super efficient i loved it Super patient with explaining and answering all my questions More

by coachwilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2025 -

Orem Toyota responded

We're glad to hear that you had a positive experience with our team at Orem Toyota. Thank you for sharing your feedback.

June 19, 2025

Service was good. We checked prices and yours was very comparable which surprised us as a dealership More

by kmjeffreys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Orem Toyota responded

We appreciate your feedback and value your trust in Orem Toyota. Thank you for choosing us.

June 18, 2025

Quick easy and nice to work with. The rep was very chill and didn’t try to push anything unnecessary. More

by adamsapple12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Orem Toyota responded

We're glad you enjoyed your experience with our team at Orem Toyota. Thank you for sharing your thoughts.

June 18, 2025

The work they do is great however their communication about what is going on is lacking. There was no reliable option for loaners when time was extended. More

by sarah.fries26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehdi
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Jun 19, 2025 -

Orem Toyota responded

Hello, We appreciate you taking the time to share your feedback regarding your recent visit here with our Service Department, and it's great to learn that you were satisfied with the maintenance of your vehicle. However, we would like the opportunity to discuss the level of communication that you encountered and the availability of a loaner vehicle. Can you please give us a call at a time that is best for you? We look forward to hearing from you. Customer Relations Manager 801-223-4406

June 18, 2025

We serviced our car and then someone kept calling us to get the service done. Didn't they look up the record? There is no communication and no one there cares after the car is purchased. More

by WILLI757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 28, 2025 -

Orem Toyota responded

Hello, We take pride in providing great service and would like the opportunity to speak with you about the level of post-sale communication you've received. At your convenience, please reach out so we can discuss this in greater detail. Thank you, Customer Relations Manager 801-223-4406

June 17, 2025

Dealership sold me a car that had a broken part on it. They clipped the bottom bumper back together to make it appear normal. And they refused to replace it. Terrible dealer, terrible service. More

by rileycamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaua Pouha
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2025

We are VERY pleased with the care Joel Kitchen puts into our visits for our routine maintenances. We also are happy with the Orem Toyota in general. More

by me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2025

great service, loved the rental car, they could have easily given me a crappy little corolla, but they went all out, giving me the modern equivalent to my tacoma. Quick service, super friendly, great co More

by Tuckera8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lian?
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June 15, 2025

Dean was efficient and prepared and made the sales process low stress and relaxing. He did very very well. More

by JGLOW22
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dean Millett-Internet sales
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