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Orem Toyota
Orem, UT
7,744 Reviews
Where we're bending over backwards to be your Utah car dealership of choice.
If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy.
As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 7,744 reviews
April 10, 2024
You didn’t fix the idle speed after you put in new thermostats for $600. thermostats for $600. More
by DKSAND
Verified CustomerEmployees Worked With
April 09, 2024
We unexpectedly found a car that we thought was a good deal for us, but didn't get our Toyota loyally rebate for previous Toyota owners for buying three Toyotas deal for us, but didn't get our Toyota loyally rebate for previous Toyota owners for buying three Toyotas More
by docwhittaker
April 09, 2024
Drew did an excellent job on my last service and went the extra mile with the warranty company and Dealing with a difficult situation extra mile with the warranty company and Dealing with a difficult situation More
by DAVIDCASSANI1
Employees Worked With
April 05, 2024
I dislike the 7 hours of waiting to close the sale. Not sure if I will buy from toyota again Not sure if I will buy from toyota again More
by DERODELA7
April 04, 2024
Had a great experience! I’ve purchased many vehicles over the last 30 years and this might have been the smoothest process. I’m a big Toyota fan - and so is my husband. We’l I’ve purchased many vehicles over the last 30 years and this might have been the smoothest process. I’m a big Toyota fan - and so is my husband. We’ll be back! More
by Katie Rodgers
April 04, 2024
Great service, excellent attention from Joel, fast communication, well-specified and very professional report and clarity communication, well-specified and very professional report and clarity More
by REVOLLEDOCHAVEZ
April 04, 2024
Had routine maintenance performed. My representative was friendly, kept me informed, and took care of everything needed. My expected wait time was average. No issues and good experienc My representative was friendly, kept me informed, and took care of everything needed. My expected wait time was average. No issues and good experience. More
by beergirlee
Employees Worked With
Joshua
April 04, 2024
Addyn did a great job greeting me and getting me set up with Orrin. I had an appointment for 3:30. Orrin did say that they were very busy and it’ll probably take 1-1.5 to complete the service. I planned on with Orrin. I had an appointment for 3:30. Orrin did say that they were very busy and it’ll probably take 1-1.5 to complete the service. I planned on waiting so I said that was fine. It ended up being closer to 2hrs which was a little frustrating. Then he said they noticed a missing lug nut when they rotated the tires. It was there the last time we brought it in for a rotation so we’re not sure how it went missing. Orrin is doing a great job in helping us locate a replacement though. I did notice two other minor annoyances with my service besides the wait and the missing lug nut. As I drove away the hood suddenly popped up. It scared me bc there was no indicator that it wasn’t shut completely. Luckily, I wasn’t on the freeway yet. I had to pull over to close it completely. Lastly, when I got home I noticed the technician had just left my lug wrench on my passenger seat instead of returning it to the ziploc bag they found it in. I know these are small things but good service is remembering these little things. Overall, I do enjoy coming to this dealership for service. More
by rbadewitt
April 04, 2024
The technicians are fast, efficient and competent. The prices are fair and the dealrship has good customer service. The prices are fair and the dealrship has good customer service. More
by EGGLESTONericka
Employees Worked With
April 04, 2024
Todd was FANTASTIC. It was a no pressure experience. Todd was able to help us find a car with everything that we wanted. Highly recommend Brent Brown Toyota!! It was a no pressure experience. Todd was able to help us find a car with everything that we wanted. Highly recommend Brent Brown Toyota!! More
by QBJBARD
