Orem Toyota - Service Center

Made an appointment and specified that I also wanted to have it inspected and licensed along with regular servicing. "No problem" I was told. When when my daughter brought in her car for the appointment, have it inspected and licensed along with regular servicing. "No problem" I was told. When when my daughter brought in her car for the appointment, it was serviced, but not licensed. Granted she should have followed up and didn't but she mentioned it at the beginning. Huge wast of time and gas having to make another appointment. Will take it somewhere else to get it licensed. More

A lot of paper was wasted to get me to bring my vehicle in. Malani Was great to work with. The rental car was nice so we didn’t have to wait. in. Malani Was great to work with. The rental car was nice so we didn’t have to wait. More

Austin was the most helpful of all! Amazed how much info he gave us and was willing to find out our questions and even did quite a bit of our paper work. So impressive to have a first pick- up person on he gave us and was willing to find out our questions and even did quite a bit of our paper work. So impressive to have a first pick- up person on the phone who knew what he was talking about. Rylee was also helpful when transferred on to sales. We were disappointed that the finance people tacked three additional packages onto our sale which we were not informed about and we were buying from out of state. It was difficult even discovering what the abbreviations for the packages meant. But when we finally got ahold of Nate he said he would send us a refund for above. Have not gotten it yet but hopeful. Good price and service overall. More

Good price and excellent service, I recommend this service, they are professionals of the Toyota brand, I prefer to drive for more than 30 minutes than to change the oil in my car in another business. service, they are professionals of the Toyota brand, I prefer to drive for more than 30 minutes than to change the oil in my car in another business. More

They had the car finished by the time I expected it to be done. But the readout on the instrument cluster had been changed, so I had to figure out how to get it back to what it was. done. But the readout on the instrument cluster had been changed, so I had to figure out how to get it back to what it was. More

Appt. scheduled on-line. Quick, easy, and fast State Inspection completed. Enjoyed the waiting area and WiFi. Thanks service department and tech who completed inspection. Inspection completed. Enjoyed the waiting area and WiFi. Thanks service department and tech who completed inspection. More

Took an hour longer than promised while I waited even though I had scheduled an appointment. Found a coupon online for the service that was done. Might’ve been nice to be offered this coupon before payi though I had scheduled an appointment. Found a coupon online for the service that was done. Might’ve been nice to be offered this coupon before paying. Service writer was great. I know it wasn’t his fault due to holiday weekend. More

Scheduled maintenance was fast and easy. They were ready for me at the appointed time, explained their work, and identified some potential issues so I wouldn't be surprised by them later (tire wear specific for me at the appointed time, explained their work, and identified some potential issues so I wouldn't be surprised by them later (tire wear specifically). More

Our Toyota Highlander is nearly 20 years old, and is in great condition because of the service at Brent Brown Toyota. Moe was very courteous and professional took care of everything taken care of quickly ( great condition because of the service at Brent Brown Toyota. Moe was very courteous and professional took care of everything taken care of quickly (oil change). More

Service was fast and hassle-free. My only complaint is that they did not provide a detailed description of the work done, they handed me the paperwork to sign but that was it. that they did not provide a detailed description of the work done, they handed me the paperwork to sign but that was it. More