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Orem Toyota - Service Center

Orem, UT

4.2
5,079 Reviews

5,079 Reviews of Orem Toyota - Service Center

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May 27, 2025

I Had A 60,000 Mile Service Performed. Great Communication With Joel. To Keep My Car Well Maintained. Will Return Again !! Thanks Joel!! More

by oldtruckman1mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Orem Toyota responded

We’re happy to hear about your positive experience with our team at Orem Toyota. We look forward to your next visit.

May 27, 2025

Todo muy excelente recomiendo este lugar por excelencia así no hables el idioma te atiende muy amable More

by MINOUAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Orem Toyota responded

Gracias por su amable recomendación de Orem Toyota. Nos complace saber que se sintió bien atendido.

May 27, 2025

my car is under warranty 2024 rav4 with 4500 miles and i was denied a free oil change and asked to pay $85 More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Milani Hedquist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Orem Toyota responded

Hello Alex, Your feedback is important to us here, and we would appreciate the opportunity to speak with you to address your feedback about the level of customer care that you encountered when attempting to redeem a free oil change. Please give us a call at a time that is best for you. Thank you, Customer Relations Manager 801-223-4406

May 23, 2025

During my vehicle service, the mechanics scratched my rims. I contacted them by leaving a message, requesting a call back. However, I have not yet received a response. More

by ronquillochristopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enrique Soto
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

It was a quick diagnosis and a very thorough inspection to what needed to be found More

by loganketch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Harr
May 23, 2025

Easy to schedule service appointment. Great communication about appointment and when vehicle was ready. Easy drop off and pickup. Fast service. More

by jillb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Very responsive and customer oriented. Was willing to take care of the situation and make it right, even though it was inconvenient. More

by alan45
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jun 02, 2025 -

Orem Toyota responded

We appreciate your feedback. Our team at Orem Toyota is always here to help and make things right.

May 23, 2025

Great service from professional and friendly staff. Work was thorough and quick. No pressure fixes just legit recommendations. Great care is taken care of my truck. More

by anrflores33@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loni
Jun 05, 2025 -

Orem Toyota responded

We appreciate your feedback and are pleased to know our team met your expectations. It's wonderful you felt taken care of at Orem Toyota. Safe travels with your truck!

May 19, 2025

The staff was very kind and very help full, I would definitely come again and would recommend anyone to go to that dealership! More

by maralimadrigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David "Mckay" Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Orem Toyota responded

Thank you for your kind words about Orem Toyota. We're glad to hear about your positive experience with our team.

May 19, 2025

Friendly service and genuinely interested in helping keep my truck well maintained. I dropped a star for the price. The services seem much higher than elsewhere. More

by AATBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Orem Toyota responded

We appreciate your feedback and are glad to know you experienced friendly service at Orem Toyota. Please feel free to reach out if you'd like to discuss our pricing further.

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