Orem Toyota - Service Center

Went in, car was fine. Noticed large dent on bottom of front bumper that wasn't there before. I have never hit anything with my car. I don't know how it got there. I just k Noticed large dent on bottom of front bumper that wasn't there before. I have never hit anything with my car. I don't know how it got there. I just know it wasn't there before. I didn't notice until I got to work 2 days later. I'll never be able to prove it wasn't there. More

My Tacoma came back with a broken windshield. I emailed, and nobody called or replied. I emailed, and nobody called or replied. More

Check-in was quick and efficient. All the work was done to my satisfaction. Thanks so much. All the work was done to my satisfaction. Thanks so much. More

Very Friendly! Communication was clear and service was done promptly. I'll be coming back. Communication was clear and service was done promptly. I'll be coming back. More

We booked an appointment for an oil change, showed up on time for the appointment. Were told it would take 90 minutes. After 90 minutes, went back and were told the car hadn’t been taken in yet. We got time for the appointment. Were told it would take 90 minutes. After 90 minutes, went back and were told the car hadn’t been taken in yet. We got the car back and left. No apologies given, no reasons, nothing. This was for a prepaid service and I really doubt we will take the car back there. Very disappointing lack of respect for our time and for a customer who bought a car from you. More

Los precios de algunos de sus servicios para mi son muy altos en el mercado altos en el mercado More

I like going to Brent Brown. They have always treated me good. This last visit, there wasn't anyone to meet you when you pulled in. So I waited. Then when I picked up, there They have always treated me good. This last visit, there wasn't anyone to meet you when you pulled in. So I waited. Then when I picked up, there was no one there to help if you walked in. All the workers were on the phone or doing something else and so I had to wait to find out where my car was. Usually the communication is good there. Joe was amazing. I will ask for him again. More

Excellent Service, she gave 110% in customer service. Best service department over the years servicing my Toyota Highlander. Best service department over the years servicing my Toyota Highlander. More

Service was excellent they got me taken care of and back on the road quickly on the road quickly More

The employees at Brent Brown have always treated me well. The Service department is top notch, attentive to you and your needs. The Service department is top notch, attentive to you and your needs. More