Back

Orem Toyota - Service Center

Orem, UT

4.2
5,076 Reviews

5,076 Reviews of Orem Toyota - Service Center

Sort by
March 03, 2024

Great Customer Service and I want to say thanks to “KAUA PAUHA” for help me in my oil change👏🏼👏🏼👏🏼👏🏼👏🏼 More

by ISRAAZU20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Orem Toyota responded

We appreciate your kind words regarding our team's customer service at Brent Brown Toyota. Thanks for the feedback!

March 03, 2024

Great service all around. They were very accommodating to my busy work schedule and we're able to get it done while I was at work! 10/10!! More

by abbystew015
Recommend Dealer
Yes
Employees Worked With
Logan
Mar 14, 2024 -

Orem Toyota responded

We appreciate your feedback. Brent Brown Toyota strives to provide convenient service that fits people's busy lives. We're happy we were a good match for you.

March 03, 2024

She was very nice and got me checked in and out quickly. She was super caring too and it felt genuine. More

by hailey matalon
Recommend Dealer
Yes
Employees Worked With
Andrew Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shad Rawlings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Meadows
Mar 14, 2024 -

Orem Toyota responded

We greatly appreciate your kind words about our team's swift service at Brent Brown Toyota. It pleases us to read you had a genuine and positive experience with the service.

March 02, 2024

Brock was extremely helpful in helping us find a new Sienna. Always willing to help answer any questions and keeping us informed. More

by JON04049
Recommend Dealer
Yes
Employees Worked With
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hawkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Orem Toyota responded

It's great to hear that our team was of aid during your Sienna purchase journey at Brent Brown Toyota. Your feedback is appreciated. We aim to keep assisting you with any inquiries calmly and proficiently .

March 02, 2024

Chris took good care of me. No concerns or complaints. The shuttle driver was great. More

by NADEANE.HANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Orem Toyota responded

We appreciate your feedback on the attentive service our team at Brent Brown Toyota provided, including the shuttle driver. Thank you for sharing your positive experience.

March 02, 2024

Took vehicle in to have repairs for loose wires. Got in vehicle next day amd fan heater blower wild not turn on at all More

by ADRAPER0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Orem Toyota responded

Hello, Customer satisfaction is important to us here at Brent Brown Toyota, and I would appreciate the chance to speak with you about your recent visit to our Service Department for repairs on the loose wiring on your vehicle. Please contact me at your convenience so we can discuss your feedback in greater detail. Thank you, Customer Relations Manager 801-223-4406

February 29, 2024

Nathan is best there is at servicing yotas quickly and very knowledgeable on all models and parts More

by telelliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Orem Toyota responded

We appreciate your kind words about our team's knowledge and speed. Brent Brown Toyota strives to provide excellent service. Thanks for the 5-star rating!

February 28, 2024

Attention to detail is important to me. I had my new truck sprayed with permanent rust protection. There was over spray on my new electronic steps and when I mentioned it they dismissed the More

by JEREMY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Butcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Mar 14, 2024 -

Orem Toyota responded

Hello, Your feedback is important to us here at Brent Brown Toyota. I would like the chance to speak with you about your experience with our Service Team regarding the tint and permanent rust protection performed on your truck, as well as the car wash. Could you reach out to me at your earliest convenience? Thank you, Customer Relations Manager 801-223-4406

February 28, 2024

I like the service I receive and the updates as to what is happening with car. Drew was great to work with and he was happy and funny. More

by AMANDAPINO16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Orem Toyota responded

I'm glad you appreciated our service and updates at Brent Brown Toyota. It's great to hear that our team created a positive environment for you during your visit. Thank you for sharing your experience.

February 28, 2024

From the moment we arrived, we felt like everyone we met helped us purchase my company car from my company. Questions were answered, paperwork done, and the vehicle was inspected and serviced by a great te More

by PT
Recommend Dealer
Yes
Employees Worked With
Andrew Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shad Rawlings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hammon (he said he was new, awesome greeter, helpful)
Mar 14, 2024 -

Orem Toyota responded

We appreciate your kind review. It's great to know our team was helpful during your purchase at Brent Brown Toyota. Your acknowledgement about the prompt service and inspection is taken positively.

...
57
...