5,077 Reviews of Orem Toyota - Service Center
I like the service I receive and the updates as to what is happening with car. Drew was great to work with and he was happy and funny. is happening with car. Drew was great to work with and he was happy and funny. More
I’ve really enjoyed going to Brent Brown for regular servicing on my Tacoma the past couple of years! servicing on my Tacoma the past couple of years! More
They were very fast servicing my vehicle. They answered all my questions and had me out the door in under an hour. They answered all my questions and had me out the door in under an hour. More
Enrique is friendly, professional, efficient, and a great ambassador for Brent Brown Toyota. He listens well - a must for customers! ambassador for Brent Brown Toyota. He listens well - a must for customers! More
I have been asking for my head baord on my car to be fixed for months now and no one is fixing it. It was like this when I got the car and they cleaned it off making really bad rub marks on my head boar fixed for months now and no one is fixing it. It was like this when I got the car and they cleaned it off making really bad rub marks on my head board sealing of my car. I came to this dealership four times now since October More
Personable, friendly. I bright the car in for service recently and was treated with courtesy, and the service was performed promptly. I bright the car in for service recently and was treated with courtesy, and the service was performed promptly. More
Taking our car in for its first scheduled service was quick and easy. I liked being able to schedule it online. When I got there, Drew was great to work with. He was proactive and attentive as I asked ab quick and easy. I liked being able to schedule it online. When I got there, Drew was great to work with. He was proactive and attentive as I asked about a noisy door hinge. The waiting room was pleasant and accommodating. I was in & out in just about an hour. More
I had an outstanding experience with Joel Kitchen and Brent Brown service department. I had an unexpected service need because the splash guard under my car was coming loose and hanging down. I drove to Brent Brown service department. I had an unexpected service need because the splash guard under my car was coming loose and hanging down. I drove to the service department and was able to get help right away. Joel treated me in a very kind and professional manner. The repair was made and my car was checked out for any other needs. The price was very fair. I have complete confidence in Brent Brown Toyota service department. Thank you Joel and staff! More
I went for my first 5000 miles for my corolla, service was good, it took around 60 minutes since I arrived. there is good poits, Joel was amazin and servicial for my questions and updates. I had an app was good, it took around 60 minutes since I arrived. there is good poits, Joel was amazin and servicial for my questions and updates. I had an appointment and was abble to enter 30 minutes early, waiting area its algo good and you have snack machine and tables + free internet. now about the bad things, even I had an appointment + request the shuttle service, they ask me to add me on the shuttle list. I did this at 4:07pm, they driver was supossed to call me, but that didnt happent, I wait 30 minutes to ask Joel about the shuttle service, the van was just arriving and they were cleaning one, but there was another one outside parked... no one shows up and i had to wait, no ones call me never. so car service was good, customer service was not that good. I also was expecting a car at least somehow vaccum or a car wash as my nyssan car service gift. More
The dealership was great and attentive to our needs. They were extremely helpful and answered any and all of our questions, even though we might have been a little annoying. They were extremely helpful and answered any and all of our questions, even though we might have been a little annoying. More