Orlando Mini

Ask for Adante Adante Cameron has been our go to service person every time we get our MINI Cooper Countryman S ALL4 serviced. He is a straight shooter who has helpe Adante Cameron has been our go to service person every time we get our MINI Cooper Countryman S ALL4 serviced. He is a straight shooter who has helped us out on many occasions and kept his cool when our nerves were frayed. He calmed us down whenever we had issues and worked hard to make us feel safe and secure when our MINI had problems. More

Outstanding experience!! My wife and I both purchased Minis and have nothing but high praise for the dealership and Sam Allegra and Brittany Lewis in particular. Sam was a rea My wife and I both purchased Minis and have nothing but high praise for the dealership and Sam Allegra and Brittany Lewis in particular. Sam was a real pleasure to deal with. No pressure and easily answered every question we had. Really went the extra mile for both of us! We can highly recommend to anyone wanting to purchase a Mini to ask for Sam. You will not be disappointed! Brittany in the financial department was also a real gem and fun to work with!! The cars are a blast to drive and handle with ease. In short if you are looking to buy a Mini Cooper you can't go wrong with Orlando Mini. Thanks guys!!! More

I Want That Mini If you are ready to buy a new or certified MINI and desire an exceptional buying experience, Orlando MINI is the place to go. The process is quick an If you are ready to buy a new or certified MINI and desire an exceptional buying experience, Orlando MINI is the place to go. The process is quick and truly painless. I've been visiting their service department since relocating to the area and I've always been very pleased with the service and attention my car has received. When it came time to purchase a new (to me) MINI, I had no doubt that the sales department would be any different. Truly a team to recommend to friends and family. Service: A+ Sales: A+ Integrity: A+ Thank you to Adante, Tom, and Chris! I know I'll enjoy my MINI for years to come. More

A+ service experience First off, I enjoyed the complimentary MINI melts,(ice cream)! Although we were arrived just after service hours, Adante Cameron, service advisor gave First off, I enjoyed the complimentary MINI melts,(ice cream)! Although we were arrived just after service hours, Adante Cameron, service advisor gave us the service our MINI needed. He exceeded our expectations, as well as the neat and clean dealership. We were greeted by many staff members and treated superbly ! More

Exceeding Service Expectations with Adante Cameron Orlando Mini has been a great dealership for me since moving to FL 5 years ago, however, this week, the experience was even better than ever! We are Orlando Mini has been a great dealership for me since moving to FL 5 years ago, however, this week, the experience was even better than ever! We are in the process of moving to New England and wanted to get my Mini checked out and prepared for life in a cold snowy climate. We found out during the service that we needed a new clutch at approximately $1,600. Adante pro-actively worked to get the clutch covered under warranty, saving us this added expense that we really didn't need with the move. The service experience with Adante and Orlando Mini exceeded all of our expectations and we will be sorry to leave such a great dealership! Thank you Adante! Ann Smith More

ANTHONY BROOKS! He knows what he is doing better than anyone I bought a new mini 2015 in Orlando mini. When they delivered it for me I found a couple of issues regarding some damage and a missing mirror cap. I h I bought a new mini 2015 in Orlando mini. When they delivered it for me I found a couple of issues regarding some damage and a missing mirror cap. I have talked to manager Dan told me I need to bring my car to Orlando to fix it. I live in Jax.. I wasn't happy for drive down to Orlando but I did. SM Dan told me he doesn't have any problem give my money back bout willing to give him a chance to fix it. So I did. 2 wks after Dan sent me an email my car is ready to pick up. So I drove down to pick up my car.. I couldn't believe what i see.. There are dent on my car and another scratches plus..previous scratches didn't even fixed properly . I said to Dan.." I'm not sure about this I bought a new car this is not acceptable" He said " You signed it It's yours ..Get a Lawyer" and He walked away.. Yes WOW.. That was the Sales Manager how treated client. Anthony Brooks stood up and said he will fix my car and bring it back to me.. But I already couldn't trust Orlando mini. GM Mike offered me 2 options 1: fix the car here 2. bring the car to Tombush (mini in Jax) Of course I did choose option 2. Because, I didn't want to dealing with anymore. ..They keep beat my car How could I??? So I brought my car to Mini in Jax they estimated to fix it $2000. Orlando GM Denied to pay. Probably from the beginning he doesn't want to pay not even one penny anyways. I understand they have to make money.. It was pretty disappointed how they treat customer. I was so mad... So I told Anthony All i want is just fix my car and done for this big time headache situation. I almost cried....Guess what Anthony did.. He drove to Jax..gave me a loaner and drove back to Orlando ... fixed it as it supposed to be and brought my car back. Now I'm enjoying my car every single min. This is what I'm talking about.. This is Customer care.. Anthony doesn't get nothing. He didn't have to involved himself in this situation.. but He did.. because he cares. Fields matter??? yes if there are no clients it doesn't matter... Do you have mini and your car has a problem?? Go to see Anthony Brooks.. He knows what he does.. He will take care of you .. I could gave all 5 stars for Anthony. Sales parts don't even deserve ONE Star. More

Adante Cameron , goes OUT OF HIS WAY to help !!!! I recently had the pleasure of Adante handling my service issue ( an emergency ), which he was able to fit my in THAT day AND replace the front brakes I recently had the pleasure of Adante handling my service issue ( an emergency ), which he was able to fit my in THAT day AND replace the front brakes with a minimal amount of wait time !! Not only that , he helped me with 2 different warranty issues that no one else was able to get results on . He had the broken parts reviewed , then got me scheduled to have the parts replaced free of charge !! EVERYONE else I turned to was a dead end . I am VERY grateful that this guy REALLY cares and wants to make the customer feel like they are doing everything they can to keep us happy and satisfied . I had considered going to another dealer , even though it is out of the way , but decided to give Orlando MINI another chance . What a great move that was as Adante came through with flying colors on that . And re-instilled my good feeling about the dealership . I want to feel good about their service department and thanks to Adante, I REALLY do again !! Orlando MINI is lucky to have him and I am glad he is there . I now feel like I can rest easy , knowing he has my best interests' in his mind and is not afraid to go the extra mile to make sure I am happy about my service experience !! GREAT GUY !! ASK for him when you go , you will not regret it !!! More

5 Star Service Experience from Anthony Brooks Last December 2014, I set off to secure an appointment with Mini Orlando for the annual service visit of my well-kept, low mileage 2007 Mini Cooper S. Last December 2014, I set off to secure an appointment with Mini Orlando for the annual service visit of my well-kept, low mileage 2007 Mini Cooper S. After walking in for my scheduled appointment, I was courteously met for the first time by Mr. Anthony Brooks, Service Advisor. Mr. Brooks wholeheartedly welcomed me; and, from the start, revealed to me his special abilities. I immediately came to realize the benefits of Anthony Brooks' commitment to intelligent service. Mr. Brooks answered all of my questions knowledgeably about EVERY aspect of my Mini Cooper S. He helped guide my understanding of the mechanical issues I was experiencing in easy-to-understand language with expertise. On an unexpected visit the following month ... Mr. Brooks went the extra mile by accommodating the logistics of bringing my vehicle from Gainesville. Furthermore, Mr. Brooks and his team at Mini Orlando Service took the extra days to get to the TRUE cause of the engine issue affecting the vehicle's performance. Mr. Brooks maintained a high degree of professionalism and honesty; and, a good spirit of accommodation, even when working amidst my fluctuating schedule. Anthony Brooks epitomizes the qualities of: genuine concern for customers, profound personal attention, and sincere desire to find solutions. I am certain that but for him, I would not have had what became a stress-free experience servicing my Mini Cooper S. It is my hope that you, too, will acknowledge Anthony Brooks' special character and skills – which are exemplary, and are rare in this day and age. These qualities separate those who place “first” from the “also-rans.” Hats off to the Management at Mini Orlando, too, for recruiting Anthony Brooks! More

Adante Cameron Best Service Advisor Ever at Orlando Mini Just wanted to share a positive experience with the service center of Orlando Mini, Adante has gone above and beyond to ensure I am a customer for lif Just wanted to share a positive experience with the service center of Orlando Mini, Adante has gone above and beyond to ensure I am a customer for life. ANY issues or routine service needed u will be lucky to have him advising u on the best plan for ur beloved car :-) great job! More

Best experience ever! This was honestly the greatest experience I've ever had when purchasing my MINI Cooper. My boyfriend and I both purchased our vehicles here a few mont This was honestly the greatest experience I've ever had when purchasing my MINI Cooper. My boyfriend and I both purchased our vehicles here a few months apart, having Sam Allegra as our Motoring Advisor. He is awesome! Definitely knows more than enough information, and performs above and beyond your expectations. You cannot visit this place without speaking with Sam Allegra. He will make your vehicle purchase easy and worthwhile. You won't regret going to him! More