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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.5
389 Reviews

389 Reviews of Orr Chevrolet of Fort Smith - Service Center

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April 23, 2024

I have no complaints. Jared was very friendly and helpful. I will be back for my next oil change. More

by tedfordk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Faber
April 13, 2024

After a road trip back from Dallas, a tire issue addressed by a Denison Cadillac dealership was not addressed thoroughly. Orr Service made it right at no charge. I appreciate my man, Ralph Cubbler, More

by KWKUEHN5
Recommend Dealer
Yes
Employees Worked With
Mary McClain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cubbler
April 06, 2024

The price of the key and fob were exorbitant and I was stopped for a broken tail light the next day. Hole about the size of a broomstick in tail light and truck has only been to my business office and hom More

by SFOX373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary McClain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Flaherty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzie Herd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Ferrier
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Very polite employees in every department. Love getting my car serviced here as well. Great service. More

by KRISTENKOHLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
April 03, 2024

Ike was who sold me my truck and was more than amazing to me through the whole process. Even after buying the truck he checked on me and it was nothing but a great experience. Would highly recommend him to a More

by T.Wasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

Harold is very genuine and understands customer needs. While getting my tires, Harold identified my oil was at 12% and made me aware. I appreciated that and had my oil changed. He has taken care of me More

by SHAWN92
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Polite employees. Well organized. Excellent customer service. Clean open space to relax while waiting on service to be completed. More

by sbarlovett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Wife said told air filter needed changed but thought part of service and didn't reset service light? Now another trip back to ORR? More

by SCC.TIMMY
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ralph Cubbler
March 21, 2024

Making the appointment was easy! They repaired my car quickly and everyone was helpful! Ed was so very helpful! More

by IDA.MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
March 20, 2024

Always pleasant and prompt. Service Department continues providing thorough service for our Traverse. Giving us confidence for dependable performance. More

by SLCENGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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