
Orr Chevrolet of Fort Smith
Fort Smith, AR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I was not greeted or treated kindly. No one offered me a ride or a courtesy vehicle during my wait. Parker Lexus always offers that, plus coffee and freshly baked cookies. The service de No one offered me a ride or a courtesy vehicle during my wait. Parker Lexus always offers that, plus coffee and freshly baked cookies. The service desk man was cold and indifferent to me. I was told, “Make yourself at home.” That was it. I was scolded for parking in the lot instead of bringing my car to the bay — no one told me where to leave the car when I scheduled the appointment and I’ve never had any service work done at Orr Cadillac, how should I know where to put my car? No one explained the repair or what was being done to my car (it was a recall). All in all I was made to feel like a nuisance. When took my previous vehicle to Parker, they always made me feel like they were so glad to see me. I will be taking my business back to Parker with my next vehicle purchase. It’s farther away from home, but the superior customer service is worth it. More
Very good service just a little slow, seems like the wait time has been increasing . wait time has been increasing . More
The professionalism, communication and availability to answer any question I had while working with Tyler on the purchase of my new vehicle was great. I will not hesitate to refer him to family and friend answer any question I had while working with Tyler on the purchase of my new vehicle was great. I will not hesitate to refer him to family and friends. Ollie in financing was excellent to work with as well. More
I could have not asked for any better service than I got, the whole staff treated me so great, I will always buy from Orr Chevrolet Thank You the whole staff treated me so great, I will always buy from Orr Chevrolet Thank You More
My milage dropped 5 mpg after they did software update . I have notified them , they have given me no solutions . The work was under warrenty when a check engine light came on. I have notified them , they have given me no solutions . The work was under warrenty when a check engine light came on. More
Bought a car in March, mentioned a slip on the transmission during the test drive. We were told they would check it out and make sure it was good, it needs a new transmission now, quoted $8,000 fo transmission during the test drive. We were told they would check it out and make sure it was good, it needs a new transmission now, quoted $8,000 for the transmission on a vehicle purchased for $13,000. This needs to be fixed Ralph the service manager is amazing. Service center has been great besides never receiving a car detail during our oil changes which was told was part of the oil change service when purchasing a car through them. More