Orr Chevrolet of Fort Smith

We have purchased our last four vehicles at Orr Chevrolet because we trust them to provide a great car at a great price! because we trust them to provide a great car at a great price! More

Although I was from out-of-town Mr. Dean and the Orr Chevrolet team treated me as though I was a longtime customer. All my issues were resolved and my car returned to me in top running Dean and the Orr Chevrolet team treated me as though I was a longtime customer. All my issues were resolved and my car returned to me in top running condition and in short order. Great service! More

Please read if you service your vehicle locally. I’m sharing this so people can make informed decisions about where they take their vehicles. This is not the first serious issue I’ve had with I’m sharing this so people can make informed decisions about where they take their vehicles. This is not the first serious issue I’ve had with Orr Chevrolet in Fort Smith. Several years ago, I brought my truck in for service while it was under warranty, including a transmission fluid service. As part of that service, the dealership test-drove my vehicle. During that test drive, my truck was involved in a major accident while in their care, resulting in approximately $20,000 in damages (see photos). That incident was documented and handled through the proper channels at the time, but it was extremely stressful and something I never expected when my vehicle was with professionals. This week, after a routine oil change and service at Orr Chevrolet, my check engine light came on shortly after leaving. I stopped at O’Reilly Auto Parts, where they ran a FREE diagnostic scan. They were helpful, respectful, and transparent. The scan showed a common EVAP emissions issue. I returned to Orr Chevrolet to ask about it. I was told the repair would cost $2,700. When I said I wanted a second opinion, I was charged $189 for another diagnostic. I then had my truck towed to Van Buren Auto Care, where the issue was diagnosed and repaired the same day for $389 total. I’m sharing this for one reason only: Transparency matters. I want to acknowledge the businesses that did right by me:     •    O’Reilly Auto Parts for a free, honest diagnostic     •    Van Buren Auto Care for fair pricing, clear communication, and fast repair And I want people to know my experiences so they can decide for themselves where to go. Second opinions matter. Listening to your gut matters. And honest service still exists just not at Orr Chevrolet Service Department. More

We brought the car in for a recall for the headrests. All headrests were not on site to complete the work. When our car was retuned to us not having all four headrests replaced there was what looked to b All headrests were not on site to complete the work. When our car was retuned to us not having all four headrests replaced there was what looked to be blood on the exterior and interior leather. More

The entire experience was geat. Everyone was very friendly and very helpful. This was my fifth car to purchase from Orr. Everyone was very friendly and very helpful. This was my fifth car to purchase from Orr. More

So far it’s been like a dream. Hard to believe I’m in Phoenix, Arizona and bought a car in Arkansas. Don has helped me so much. This is a dream. Please wake me up. Hard to believe I’m in Phoenix, Arizona and bought a car in Arkansas. Don has helped me so much. This is a dream. Please wake me up. More

Very professional, knowledgeable and curtesy got done timely manner great job thank you well done timely manner great job thank you well done More

They listened to my concerns and it took a little while but the problem was resolved but the problem was resolved More

Everyone at this dealership were very kind and helpful and worked very hard to help with financing. Very thankful and grateful. Thank you. and worked very hard to help with financing. Very thankful and grateful. Thank you. More

We sold one vehicle and traded two other others for a new 2026 Chevrolet Colorado ZR one. The salesman, MIKE NURMI, was very knowledgeable and answered any questions that we had. The process was very quick a 2026 Chevrolet Colorado ZR one. The salesman, MIKE NURMI, was very knowledgeable and answered any questions that we had. The process was very quick and they had us on the road in our new vehicle in no time. More