Otto Cadillac

Good deal and good service I actually enjoyed buying my Cadillac from Otto. Steve was excellent to work with and the process was short and honest. Service has been very good.. I actually enjoyed buying my Cadillac from Otto. Steve was excellent to work with and the process was short and honest. Service has been very good...the staff gets to know the customer and work is done well and in a timely fashion. Vehicle is returned washed and work done properly More

Awesome! Awesome service ..... the Otto team is wonderful!.... I bought my suv from them in 2009. I always had good communication, service, Feed back and most Awesome service ..... the Otto team is wonderful!.... I bought my suv from them in 2009. I always had good communication, service, Feed back and most importantly my suv was always ready on time. More

Excellent as always The CD player would not eject our CD and a new one had to be ordered and installed. As usual, The job was done with great excellence and efficiency. The CD player would not eject our CD and a new one had to be ordered and installed. As usual, The job was done with great excellence and efficiency. More

Inspection and check up Everyone is professional and friendly. I was able to re-up my warranty with a good deal. Bill, who handled the inspection, and Ian, who handled the wa Everyone is professional and friendly. I was able to re-up my warranty with a good deal. Bill, who handled the inspection, and Ian, who handled the warranty extension, were a pleasure to deal with. More

Excellent Otto continues to service my needs after thirty years. I have personally worked with Steve Lemon for most of these years and he is the best. Otto continues to service my needs after thirty years. I have personally worked with Steve Lemon for most of these years and he is the best. More

Excellent experience with the entire team. I will definitely return for my next vehicle. I believe they went above and beyond to make my first experience at O experience with the entire team. I will definitely return for my next vehicle. I believe they went above and beyond to make my first experience at Otto a success. More

Happy customer. I am happy to say I had a great experience with Steve and everyone I touched with at Otto... I shopped other brands and not only did I have the mos I am happy to say I had a great experience with Steve and everyone I touched with at Otto... I shopped other brands and not only did I have the most friendly treatment but Otto stood heads above all others—as a note I thought it was the only dealership where I was introduced to the Service Manager... More

Excellent Sevice at OTTO The visit to replace 4 tires was excellent .Price was good and service outstanding . I highly recommend OTTO for your vehicle service needs . Great J The visit to replace 4 tires was excellent .Price was good and service outstanding . I highly recommend OTTO for your vehicle service needs . Great Job! More

Outstanding Customer Service As usual Otto Cadillac stands above the competition in regard to their customer service center. In my opinion, their service department is AAA rated i As usual Otto Cadillac stands above the competition in regard to their customer service center. In my opinion, their service department is AAA rated in performance, timeliness, quality of service and keeping the customer updated as the work is being completed. Never an issue when I bring my SRX to Otto. Huge kudos to Bill McLean and John White - true professionals. Thank you Otto Cadillac - Robert Manson, Guilderland, New York. More

Great service When I arrived the service consultant greeted me by name and took care od everything from there. Even inspected my vehicle as it was coming due and I When I arrived the service consultant greeted me by name and took care od everything from there. Even inspected my vehicle as it was coming due and I wasn’t aware. More