Otto Cadillac

Fast and efficient Staff is very friendly. The service manager is very informative . He explained what was done so I could understand it. The waiting room is always clea Staff is very friendly. The service manager is very informative . He explained what was done so I could understand it. The waiting room is always clean More

Otto’s is the best! Otto Cadillac has the best service center around! The staff are friendly and very organized and their attention to detail is flawless!! I’d recommend Otto Cadillac has the best service center around! The staff are friendly and very organized and their attention to detail is flawless!! I’d recommend Otto’s to anyone! More

Pleasant purchasing experience. I was disappointed when I arrived after my 1 hr drive and was told the car I was to check out and test drive was sold!!! It's funny how things work o I was disappointed when I arrived after my 1 hr drive and was told the car I was to check out and test drive was sold!!! It's funny how things work out. I checked out a similar auto and felt it was a bit small for my taste. There was a pretty CTS in the show room which caught my eye and that's what I ended up with. I appreciated the low key and knowledgeable sales person, Declan. My trade has issues and all was explained on how it affected my trade value. Happy with the price and the experience. More

Outstanding care Best experience buying a car. Professional and very respectful from both the sales and finance departments. No pressure at all, which was stated Best experience buying a car. Professional and very respectful from both the sales and finance departments. No pressure at all, which was stated upfront, highly recommended More

My best purchase experience ever! This experience was my best vehicle purchase experience ever. No constant haggling or back and forth. Got a fair price for my trade in and paid a fair This experience was my best vehicle purchase experience ever. No constant haggling or back and forth. Got a fair price for my trade in and paid a fair price for my new car. All the people in the dealership are welcoming and friendly. Will definitely look to purchase here again More

Could not ask for better customer service! I appreciate OTTO's low pressure approach to selling cars. I test drove several cars over the course of a week and never felt pressured to buy one. I appreciate OTTO's low pressure approach to selling cars. I test drove several cars over the course of a week and never felt pressured to buy one. Steve LeMon is extremely knowledgeable, beyond patient and always available to answer questions. Steve and Ian made the process of buying a car painless. More

couldn,t have been any more pleasanter!! Steve Lemon was so helpful,asked the correct questions to define they type of car (XT5) we were looking for.Exterior and interior colors we love,more Steve Lemon was so helpful,asked the correct questions to define they type of car (XT5) we were looking for.Exterior and interior colors we love,more importantly we love the test drive.SOLD us right there.Miss the CD player in my old car but the XT5 is so much more of a car. Tech advanced way beyond my understanding og todays cars. More

Cadillac service Was a very nice atmosphere and people very friendly and helpful. Bill in service was great. Would go back, love my Cadillac Thank you apprec Was a very nice atmosphere and people very friendly and helpful. Bill in service was great. Would go back, love my Cadillac Thank you appreciate your help More

Friendly & Efficient Scheduled for 8:00 AM serviced at 8:00 AM, just enough time to enjoy a cup of coffee and be on my way. All my questions were answered the service was Scheduled for 8:00 AM serviced at 8:00 AM, just enough time to enjoy a cup of coffee and be on my way. All my questions were answered the service was completed and explained. The facilities are clean and comfortable. Other dealership could learn some valuable customer services improvements by visiting here. Bottom line the respect me as a customer and they respect my car, can't ask for anything better than that. More