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Otto Cadillac

Albany, NY

4.8
2,540 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,540 reviews

February 04, 2021

Great dealership, The Service and Sales dept. are fantastic. Always willing to help. I have been going to Otto Cadillac for over 30 years. Great team More

by rf6440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
February 04, 2021

Service as good as ever. Waiting for parts to finish the job. Ask me again when parts are installed. Will wait for Bill to call. Thank you. More

by LMORTIMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
February 04, 2021

I was on a quest to find a Cadillac CTS 3.6, Black on Black; and I found it at Otto of course. The car looks brand new. The process was super fast. My car is perfect. They actually did everything they sa More

by cleannewyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Finance Guy
February 02, 2021

Great place to do Business , very Professional an not a long Drawn out Ordeal to complete a deal,I would highly recommend this dealership!p More

by ady427
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

This was a fantastic service experience. The entire service department at Otto is by far superior than any other dealership I’ve been to. They were able to get me in almost immediately, and I had my c More

by cgiagni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

I needed an inspection for my Escalade and the team was very professional and courteous. As always, Special thank you to Bill who was even kind enough to put my plates on for me! Thank you for your service More

by shermanstovall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
January 28, 2021

Otto is an exceptional Cadillac dealership.The Otto is an exceptional Cadillac dealership. The experience with Otto Cadillac is exceptional on a vertical level. Mike Caccese and the financial team More

by ldeshazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
January 28, 2021

My service was a very simple one. A New York State vehicle inspection and the addition of a license plate mount to the front of the car. All done without a problem. More

by peter@rokeach.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

Beat experience I’ve ever had with any dealership and or mechanic. I actually enjoy coming to get my car looked at. Great job to everyone. More

by daniellegroppi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2021

Everyone took ownership of the sale process Sean, Dan and Terry Very friendly. Nice people to do business with. Thank you for the great service. More

by mpuglisibfrc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean MacWhinnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
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