Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My name is fred peters. My sales man Anthony was great. The staff treated me well. And the transaction was seamless. Great place to buy a car. The staff treated me well. And the transaction was seamless. Great place to buy a car. More
Sales rep Declan Cohen did a great job presenting my vehicle to me. He was sure of himself to the point where I was comfortable with my decision. vehicle to me. He was sure of himself to the point where I was comfortable with my decision. More
Quick professional service....comfortable and clean waiting area. Excellent sales department. Would definitely recommend to friends and family. Worth the drive for honest sales and service. waiting area. Excellent sales department. Would definitely recommend to friends and family. Worth the drive for honest sales and service. More
Terrific experience. Breah Burns did an excellent job in helping us during the process. We appreciate her hard work . Otto service is premier. Thank You! helping us during the process. We appreciate her hard work . Otto service is premier. Thank You! More
We recently purchased our XT5 From Otto Cadillac. It was a wonderful experience, beginning with the warm and hospitable greeting from Carolyn, to the knowledgeable, pleasant and efficient sales experience a wonderful experience, beginning with the warm and hospitable greeting from Carolyn, to the knowledgeable, pleasant and efficient sales experience that we enjoyed with Anthony Russo. Terry was terrific in assisting us with the title transfer of our trade-in, as well as thoroughly explaining our warranty and extended warranty options. Finally, Dan was a fount of patience and wisdom while explaining all the bells and whistles on our vehicle, as well as teaching us how to use them. All of these fine folks, and Otto’s fair dealing, made our shopping and purchase experience pleasurable and easy. More
The process was seamless and we enjoyed our experience. We appreciate the no hassle experience and will recommend Otto to anyone who wants a great car! We appreciate the no hassle experience and will recommend Otto to anyone who wants a great car! More
I always enjoy my visits to Otto for periodic service. The professionalism and courtesy are unmatched. I am so happy to be a customer of Otto Cadillac! Thanks!!! The professionalism and courtesy are unmatched. I am so happy to be a customer of Otto Cadillac! Thanks!!! More
I have purchased my last 5 cars from Otto and I have always received good service. I did bring in my car for the same problem last Summer ,this time they were able to detect the problem with the air con always received good service. I did bring in my car for the same problem last Summer ,this time they were able to detect the problem with the air conditioner. I don’t put a lot of miles on my car as I’m retired now. I do enjoy driving my Cadillac. Thank you. More
I made an appointment for 8:30 am as I had someplace to be at 10. They were doing a test drive and so I was hoping an hour would be plenty of time. I never got out until 9:55. I have to admit this is unus be at 10. They were doing a test drive and so I was hoping an hour would be plenty of time. I never got out until 9:55. I have to admit this is unusual but it still happened. They couldn't duplicate the problem which I understand. I believe if the car is not taken in within 10 minutes of appointment time the customer should be made aware. More
Bill McLean in service is knowledgeable, accommodating and demonstrates a high level of attention to detail to all of the customers questions and needs. I would highly recommend Otto's service department and demonstrates a high level of attention to detail to all of the customers questions and needs. I would highly recommend Otto's service department for all of your automobile service needs. More








