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Otto Cadillac
Albany, NY
2,135 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,135 reviews
April 18, 2025
Bill Mclean as an outstanding employee for Otto Cadillac. He is kind, courteous and knowledgeable. He explained everything that needed to be done on my automobile and answer every question that I had. He is kind, courteous and knowledgeable. He explained everything that needed to be done on my automobile and answer every question that I had. More
by Cadillac CT6
Verified CustomerEmployees Worked With
April 18, 2025
Great service, great staff. Took care of all my service needs as described. Well done Took care of all my service needs as described. Well done More
by lehane23
April 18, 2025
Very satisfied with there professionalism Everyone was ve courteous First time Caddy owner, very satisfied so far. courteous First time Caddy owner, very satisfied so far. More
by dean2500
April 18, 2025
Very satisfied with there professionalism Everyone was ve courteous First time Caddy owner, very satisfied so far. courteous First time Caddy owner, very satisfied so far. More
by dean2500
April 18, 2025
Great service. Team always discusses the recommendations before doing any additional work. Upfront on any additional costs Team always discusses the recommendations before doing any additional work. Upfront on any additional costs More
by sglawlor319
Employees Worked With
April 18, 2025
I was welcomed as soon as I walked in. Bill, service manager. He started updates write away on my cameras. He had it all done in 30 min. All good, thank's to Otto. Bill, service manager. He started updates write away on my cameras. He had it all done in 30 min. All good, thank's to Otto. More
by dean2500
Employees Worked With
Bill McLean, he updated my cameras and were back in business. I'm very thankful for Bill's knowledge. Than you Dean
April 17, 2025
Always treated well by service personnel at Otto. Easy scheduling my appointment and job was performed successfully as expected Easy scheduling my appointment and job was performed successfully as expected More
by kenb2
Employees Worked With
April 16, 2025
I was very happy with my service. The only thing I was disappointed with is that I wanted to use my Cadillac points towards my bill and was told that all 3 computers were down and I c The only thing I was disappointed with is that I wanted to use my Cadillac points towards my bill and was told that all 3 computers were down and I couldn’t use them for my high bill. More
by dspanersmith
April 14, 2025
Nice lounge. Appreciate the offer of the car wash. And appreciate getting the work done inside the diagnostic hour charge. Appreciate the offer of the car wash. And appreciate getting the work done inside the diagnostic hour charge. More
by thomas.ruffing
