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Otto Cadillac
Albany, NY
2,577 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,577 reviews
Verified Customer
February 21, 2026
Always a pleasure to do business with the service department. Thanks for the great customer service department. Thanks for the great customer service More
by amoconnell49
February 20, 2026
I made an appointment and was taken in on time and out in 45 minutes which was right for my service. The people that work there are friendly and they keep you up to date. 45 minutes which was right for my service. The people that work there are friendly and they keep you up to date. More
by rclukey419
Employees Worked With
February 18, 2026
Very professional and very nice people We didn't have to wait long and everyone that we dealt with were very professional and cooperative and very clean dealership wait long and everyone that we dealt with were very professional and cooperative and very clean dealership More
by lydia91260
February 18, 2026
In for brief service. Bill very pleasant, waiting area clean. Only issue was the surprising length of time for a quick inspection and tire rotation, with appointment and c Bill very pleasant, waiting area clean. Only issue was the surprising length of time for a quick inspection and tire rotation, with appointment and customer waiting. More
by lmjaiezza
Employees Worked With
Bill (service)
February 18, 2026
Always a pleasure and a positive experience when dealing with everyone at Otto—they are the best!!! with everyone at Otto—they are the best!!! More
by RBLACKMAN
February 16, 2026
Great place to buy a car great place to get service always treated with respect, kindness and care. always treated with respect, kindness and care. More
by Bubbi
