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Otto Cadillac
Albany, NY
2,207 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,207 reviews
Verified Customer
March 14, 2024
Fantastic Enjoyable Reliable Trustworthy Friendly Excellent Awesome Best Stellar Amazing Outstanding Faithful Honorable Wonderful Impressive Excellent Awesome Best Stellar Amazing Outstanding Faithful Honorable Wonderful Impressive More
by chris.bonnell
March 14, 2024
Fast professional, great communication Everything went well from the start. The car was towed in. They immediately called me, gave me a loaner car fixed my car with no issues. well from the start. The car was towed in. They immediately called me, gave me a loaner car fixed my car with no issues. More
by Fiaccotrucking
Employees Worked With
Bill McLean service manager
March 13, 2024
Always great service at Otto! Pleasure to have them as my Dealer! Absolutely a GREAT Dealership who cares about their customers! Pleasure to have them as my Dealer! Absolutely a GREAT Dealership who cares about their customers! More
by mhdorr111
March 13, 2024
Our experience was very positive. Mike had everything ready and setup for our purchase. It was very helpful since we are not local. Mike had everything ready and setup for our purchase. It was very helpful since we are not local. More
by Shart
March 12, 2024
Quick service and was able to complete a break replacement on the spot. Friendly, welcoming and efficient replacement on the spot. Friendly, welcoming and efficient More
by lmh2mlh
March 08, 2024
I called the dealership on short notice because a light came on on my dashboard that I was very concerned about and Bill got me in the same day. Bill was confident he knew what it was. It was determined it came on on my dashboard that I was very concerned about and Bill got me in the same day. Bill was confident he knew what it was. It was determined it was my thermostat and my car was fixed the same day! He was able to take very good care of me and I appreciate Bill for doing so. More
by jacquelinesurakan
Employees Worked With
Bill Mclean
March 08, 2024
I just bought a brand new lyriq. The sales department needs major improvements They don't give full disclosure The sales department needs major improvements They don't give full disclosure More
by Cadillac lover
