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Otto Cadillac
Albany, NY
2,207 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,207 reviews
February 16, 2024
Got a complimentary vehicle oil change, tire rotation and washed. Also got a NYS inspection. Service was fast and excellent. washed. Also got a NYS inspection. Service was fast and excellent. More
by gnicholsjr1
Verified Customer
February 16, 2024
Nice greeting and very comfortable waiting area. Everything went well and the service was quick. Everything went well and the service was quick. More
by akahanley
February 16, 2024
The service was great and everyone made the process of purchasing my 2019 XT4 a pleasant experience. Thank you! purchasing my 2019 XT4 a pleasant experience. Thank you! More
by sirtoritoni
February 15, 2024
Went in no pressure to buy Dan was straight forward he answered all our questions knew all about the car he was a big part of our decision to by the car answered all our questions knew all about the car he was a big part of our decision to by the car More
by walshmpw52
Employees Worked With
Other Employees :
Not sure of his name but he showed us all the features of the car very nice and took as much time as we needed very nice gentleman
February 15, 2024
Quick, efficient, effective, kind, and fair. Bill is very warm and has secured Otto Cadillac more future business. He probably should get a raise too. Bill is very warm and has secured Otto Cadillac more future business. He probably should get a raise too. More
by Universalmuscle
Employees Worked With
Bill Mclean
February 15, 2024
Service is always very prompt and courteous. Customers are treated respectfully, and the dealership is extremely clean and welcoming. Customers are treated respectfully, and the dealership is extremely clean and welcoming. More
by JEFFREY BALTES
Employees Worked With
Bill McLean, Kelsey
February 14, 2024
Mike was amazing helping me to get the vehicle I wanted. I needed to trade my corvette for a specific dollar amount and, of the dealerships I contacted in the area, Otto Cadillac was the only one that woul I needed to trade my corvette for a specific dollar amount and, of the dealerships I contacted in the area, Otto Cadillac was the only one that would work with me to make the trade. Mike was very understanding, professional and so helpful in completing this purchase. Declan was equally awesome in working with my husband and I on the special warranties we purchased. Nelson was the tech person who helped set up my OnStar and showed me the features of the car. He was very knowledgeable and friendly. I would definitely recommend Otto and have already given Mike's name to a friend of ours who may be looking for a CT-5. Love this dealership and the staff and will be back for my next vehicle. Thank you to a great team! More
by MRSWSANDMAN604
February 14, 2024
Everyone was very professional Very courteous and efficient service Thank you very much have a great day efficient service Thank you very much have a great day More
by K.ROSS115
