Otto Cadillac - Service Center

Unfortunately I got a flat tire, Cadillac road side assistance pick up my car and brought it to my dealership and was fixed right away! Thank you!!!!! assistance pick up my car and brought it to my dealership and was fixed right away! Thank you!!!!! More

Our service advisor Bill McLean was great as always. Waiting area was clean and comfortable. Waiting area was clean and comfortable. More

Very friendly and professional. Service was excellent, and the waiting area was neat and clean. Service was excellent, and the waiting area was neat and clean. More

This was our first time at the dealership. We were very pleased with the customer service. We were very pleased with the customer service. More

Had a rubbing noise in front of SUV. I called the service department and had my vehicle towed to them. Andrew met me at the door and took care of everything after that. I asked him to ke I called the service department and had my vehicle towed to them. Andrew met me at the door and took care of everything after that. I asked him to keep me informed and called be back telling me of the problem and that it was fixed. Very good job for the service department. More

Very nice dealership. Friendly and helpful. Very knowledgeable. The cleanliness was impeccable everywhere. I give it a good recommendation Friendly and helpful. Very knowledgeable. The cleanliness was impeccable everywhere. I give it a good recommendation More

Good service department. Very friendly and competent Bill was great. Car was washed after very well. Very friendly and competent Bill was great. Car was washed after very well. More

The service and employees was on point for me and I was satisfied with the results satisfied with the results More

The service at this location is always great! They are professional and very courteous! The wait time is never an issue as they have a nice customer lounge. They are professional and very courteous! The wait time is never an issue as they have a nice customer lounge. More

I was greeted by a friendly lady who took my keys and introduced me to the service manager. He brought me to his office and went over things with me. He was very professional and nice. He then brought me introduced me to the service manager. He brought me to his office and went over things with me. He was very professional and nice. He then brought me to the waiting area and told me to help myself to coffee or soft drinks. He told me about how long I had to wait and I made myself comfortable and had a cup of coffee. Car was serviced and washed and I was on my way. Great service department. More