Otto Cadillac - Service Center

Professional and customer friendly. Put the needs of the customer first and will go the extra mile to satisfy the customer Put the needs of the customer first and will go the extra mile to satisfy the customer More

The service staff was quick and professional. They pointed out an issue with the undercarriage to give me a heads up. Had no problem getting in and out quickly They pointed out an issue with the undercarriage to give me a heads up. Had no problem getting in and out quickly More

So good to feel like a valued customer at Otto. Their business is taking care of you and your car. We came to Otto for their service and we have not been disappointed. Their business is taking care of you and your car. We came to Otto for their service and we have not been disappointed. More

Very good service center my advisor was great however I am disappointed that you guys would not honor my safeguard warranty to replace my rear differential not everyone buys their Cadillac directly from yo am disappointed that you guys would not honor my safeguard warranty to replace my rear differential not everyone buys their Cadillac directly from you so you should work with other warranties not just your own…Depaula Chevrolet had no problem honoring my warranty for my repair I would expect the same customer service from any Cadillac dealer. More

Great customer service, timely, and they go the extra mile to ensure a great experience. mile to ensure a great experience. More

Reliable and prompt service, although expensive. They do apply any active coupons that are available. Nice, clean, peaceful waiting area. They do apply any active coupons that are available. Nice, clean, peaceful waiting area. More

Brought my Caddilac in for an oil change and my front drivers side tire had uneven wear. They replaced the tire and did an alignment and covered the cost. Best customer service I’ve ever experienced made drivers side tire had uneven wear. They replaced the tire and did an alignment and covered the cost. Best customer service I’ve ever experienced made me feel like family More

Awesome Dealership ! !!! Amazing service. As you can see from my vehicle history. I use several dealerships. NONE of those dealerships can even touch the level of ser !!! Amazing service. As you can see from my vehicle history. I use several dealerships. NONE of those dealerships can even touch the level of service OTTO a provides More