Otto Cadillac - Service Center

Friendly and efficient staff are consistently polite and very helpful always completing service on time.Attention to details is impressive.Vehicleis always washed when service is completed very helpful always completing service on time.Attention to details is impressive.Vehicleis always washed when service is completed More

Great Allison insured my Cadillac was serviced on time. Bill provided top notch service. Covid 19 precautions were adhered to. As always, an enjoyable visit Allison insured my Cadillac was serviced on time. Bill provided top notch service. Covid 19 precautions were adhered to. As always, an enjoyable visit to my favorite Cadillac dealer. More

Top notch service. Was very happy with how they took care of me and Covid 19 protocols. Would recommend their service Dept to anyone for sure. of me and Covid 19 protocols. Would recommend their service Dept to anyone for sure. More

Great service It was very much appreciated to receive the individual focus to make sure our caddy is a good, safe performer. Thanks to Bill in Service, Steve in Sa It was very much appreciated to receive the individual focus to make sure our caddy is a good, safe performer. Thanks to Bill in Service, Steve in Sales and especially Ian for doing the extra research to make sure we received a fair deal. More

AMAZING SERVICE Bill was great to work with and always kept us informed.Very happy with the service we received. Quality work and good prices. Great customer service Bill was great to work with and always kept us informed.Very happy with the service we received. Quality work and good prices. Great customer service More

Very happy to have bought our Cadillac from OTTO Cadillac because they've always topped expectations for service amongst all the service departments in dealerships. because they've always topped expectations for service amongst all the service departments in dealerships. More

I’ve always been treated outstanding by the service I’ve always been treated outstanding by the service department for the last three cars that I purchased there Even though I didn’t purchased this I’ve always been treated outstanding by the service department for the last three cars that I purchased there Even though I didn’t purchased this one there I have no qualms about bringing it to the service people again They always treated me extremely well and they always got everything taken care of but I needed and we’re always able to see me ASAP Bill McLean has been a pleasure to work with or these last several years More

We are always treated and taken care of promptly. Kept up to date with the repair progress. Comfortable and pleasant waiting area. Thank you Otto. to date with the repair progress. Comfortable and pleasant waiting area. Thank you Otto. More

The service staff was very courteous, knowledgeable and helpful . I was in for a double headlight replacement on my 2015 XRS offered by the manufacturer. They were nice enough to store the headlight asse helpful . I was in for a double headlight replacement on my 2015 XRS offered by the manufacturer. They were nice enough to store the headlight assemblies for a couple of months until the COVID-19 pandemic cooled a little. They were all ready for me when I was able to finally come in. Thank you for the hassle free service.. More

Good service. Was a little disappointed that they forgot to put my new registration on after they say they would. After buying tires I think they forgot. to put my new registration on after they say they would. After buying tires I think they forgot. More