Otto Cadillac - Service Center

Bill and Allison are the best. Scheduling with her was a breeze. Bill kept me informed . He's a real pro and friendly as well. breeze. Bill kept me informed . He's a real pro and friendly as well. More

Great service, great coffee, great water, great show room. Always bring my car there for service. will buy my next car there when I am ready room. Always bring my car there for service. will buy my next car there when I am ready More

Service department is best in area . Bill is courteous and gives terrific customer service . I was in and out in no time . Keep up the excellent service! and gives terrific customer service . I was in and out in no time . Keep up the excellent service! More

Otto Cadillac has the best service department in the area by far and I have been IN many different ones across the capital region of all brands. by far and I have been IN many different ones across the capital region of all brands. More

Could not have asked for a better service experience. Got me in on time and they were very quick. Plus a free car wash! Very happy! Got me in on time and they were very quick. Plus a free car wash! Very happy! More

As always a warm ewelcome immaculate waiting room with coffe waiting personal explanations about service done Graceann wallingford. This is our 3D or 4 th car with this sales person and otto coffe waiting personal explanations about service done Graceann wallingford. This is our 3D or 4 th car with this sales person and otto More

They are real professionals and pay attention to details. They are courteous and kind. They make it a good experience from the management to service to sales. They are courteous and kind. They make it a good experience from the management to service to sales. More

I was met with courtesy, respect and professionalism. Waiting area was comfortable and wait time was 1 hour as told by service rep. Thank you. Waiting area was comfortable and wait time was 1 hour as told by service rep. Thank you. More

Dropped our daughters car off for service. Everything was great all around- communication, time, price. Everyone at the dealership was friendly and professional. Highly recommend! great all around- communication, time, price. Everyone at the dealership was friendly and professional. Highly recommend! More

Friendly and professional - but I felt the value and fair price did not meet my expectations - I also felt the value for my trade in car was valued too low price did not meet my expectations - I also felt the value for my trade in car was valued too low More