Otto Cadillac - Service Center

Excellent Service I was able to get an appointment quickly. Dropped the car off the night before and they got the car in and done. The tech found the issue and resolved I was able to get an appointment quickly. Dropped the car off the night before and they got the car in and done. The tech found the issue and resolved it. More

Complimentary oil change Bill McLean was great, very personable and professional. He met me as soon as I pulled in. I feel like he was my friend even though we never met. Bill McLean was great, very personable and professional. He met me as soon as I pulled in. I feel like he was my friend even though we never met. More

Top- notch dealership with great, friendly service Always have professional, friendly service meeting Cadillacs highest standards. Very helpful and rarely have to wait long to schedule appt. They have Always have professional, friendly service meeting Cadillacs highest standards. Very helpful and rarely have to wait long to schedule appt. They have my highest recommendation. More

Great I didn’t know the service department no longer had appointments on Saturdays. However, when I arrived fir my appointment it was explained to me and a I didn’t know the service department no longer had appointments on Saturdays. However, when I arrived fir my appointment it was explained to me and a nice, new loaner was waiting for me. It was fast and easy! More

Service to replace Moldings around door of 2016 CTS Easy to drop off and get service started. They had me in a loaner vehicle and on my way in a few minutes. All work was completed in a timely manner. Easy to drop off and get service started. They had me in a loaner vehicle and on my way in a few minutes. All work was completed in a timely manner. More

Full service oil change, under body and and inspection and Service was accurate and I appreciated them checking and topping of fluid levels. It was prompt. The service manager got me straight in, on time, and Service was accurate and I appreciated them checking and topping of fluid levels. It was prompt. The service manager got me straight in, on time, and without delay. Thanks for the attention to detail. More

Perfect!! As always great experience from the minute Bill opens the garage door entrance!! Thank you I hope to always keep a Cadillac Escalade in my garage too As always great experience from the minute Bill opens the garage door entrance!! Thank you I hope to always keep a Cadillac Escalade in my garage too More

Great service They got me in at my scheduled time. Service was prompt and friendly. Refreshments were provided while I waited. My vehicle was returned to me wash They got me in at my scheduled time. Service was prompt and friendly. Refreshments were provided while I waited. My vehicle was returned to me washed. More

Awesome Very nice team.....very good people. Nice loaner vehicle. Good snacks while waiting. Very clean bathrooms I would recommend anyone who needs some car Very nice team.....very good people. Nice loaner vehicle. Good snacks while waiting. Very clean bathrooms I would recommend anyone who needs some car work More

Great service! Bill McLean is a pleasure to work with at Otto...I would definitely recommend bringing your car to him to be serviced. Quick, competent and courteou Bill McLean is a pleasure to work with at Otto...I would definitely recommend bringing your car to him to be serviced. Quick, competent and courteous. More