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1,535 Reviews of Otto Cadillac - Service Center
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February 20, 2025
The maintenance department is very efficient, explains everything that will be done or needs to be done And is very courteous. everything that will be done or needs to be done And is very courteous. More
by lynda12306
Verified CustomerEmployees Worked With
February 19, 2025
My cars transmission went with 6,057 miles on it. There were no loaners. I had to rent a car for two weeks. I picked up my car today and the front end has a loud noise. No one can help me because it There were no loaners. I had to rent a car for two weeks. I picked up my car today and the front end has a loud noise. No one can help me because it is after 5pm. More
by TDYER72772
February 19, 2025
They definitely help their customers And make you feel At home it was very important To me home it was very important To me More
by kxr440
Employees Worked With
February 19, 2025
Reliable, friendly, honest and top-notch customer service. We’ve been buying our cars and having them serviced at Otto for at least 15 years and plan to continue to do so. service. We’ve been buying our cars and having them serviced at Otto for at least 15 years and plan to continue to do so. More
by debmaloney28
February 19, 2025
Worst experience I ever had! ! Otto service department are crooks! I brought my car in for an oil change covered under warranty, they tried to up charge me with $1700 in unnecessa ! Otto service department are crooks! I brought my car in for an oil change covered under warranty, they tried to up charge me with $1700 in unnecessary and unneeded services. They failed my inspection and was very shady about the reason. $533 for a high mount stop light that works and continues to work. Hmm it’s a $113 part so I guess $430 labor that takes 20 min to install??! $600 for two overpriced tires , $230 for an alignment. I told them to pound sand out of your mind going to be extorted to pay your ridiculous prices. A scam, guess that’s how they make money at Otto Caddilac, extort money from naive old people. Mavis passed my inspection without issue nothing wrong with stop light, alignment was $99 and I got four reasonable price tires. Never again will I do business with Otto Caddilac bunch of crooks, I am calling the BBB and report their business practices More
by tomroby99
February 19, 2025
Bill. McClean is excellent and was able to schedule an appointmentwithin a day He is the best McClean is excellent and was able to schedule an appointmentwithin a day He is the best More
by podzee06@yahoo.com
Employees Worked With
February 14, 2025
Amber was very professional and the team did a great job fixing my issue. They also cleaned my truck for me 10/10 would recommend service was awesome. fixing my issue. They also cleaned my truck for me 10/10 would recommend service was awesome. More
by whboyer4
Employees Worked With
February 13, 2025
Excellent customer service experience. Fast service and knowledable, friendly staff. Highly recommend this dealer for a great overall experience. Fast service and knowledable, friendly staff. Highly recommend this dealer for a great overall experience. More
by janthan
February 11, 2025
Great communication, appt confirmed and updates on service sent. Great recommendation was on alignment Thanks service sent. Great recommendation was on alignment Thanks More
by Jay Kirker
