Otto Cadillac - Service Center

First experience with this dealer so I wasn’t sure if the process. I had to figure things out process. I had to figure things out More

After speaking with your service manager, I am completely impressed with the care and commitment given to all the customers impressed with the care and commitment given to all the customers More

Otto Cadillac has an excellent services department and they perform all of their work with a great caring for their customers. they perform all of their work with a great caring for their customers. More

The entire staff is kind and supportive during the time of service. They do a nice job caring for each vehicle. of service. They do a nice job caring for each vehicle. More

Detailed explanations. Web link to track service progress, always friendly people offering to help. Even get sulfide wash and vacuuming. Small service waiting area. At Web link to track service progress, always friendly people offering to help. Even get sulfide wash and vacuuming. Small service waiting area. At times there are no seats available and have to use sales tables to sit. Should be bigger. But comfortable when you do get a seat. More

Bill as always was wonderful. Kept me informed of what was happening and was truthful about what did and DID NOT need to be done. He could have easily replaced the brakes and I wo Kept me informed of what was happening and was truthful about what did and DID NOT need to be done. He could have easily replaced the brakes and I would have never questioned it but instead was honest and let me know the squeaking was due to break dust. Hard to find honest folks now a days. Bill is for sure a keeper and one of the reasons I get work done there! More

So far so good I’ll have to see what the Future brings while driving her while driving her More

The service team was amazing. Your service manager fixed two recalls when he didn’t have to do it that same day of my oil change. Very professional Your service manager fixed two recalls when he didn’t have to do it that same day of my oil change. Very professional More

Bill was wonderful and so nice! I am looking forward to doing more buisness with this dealership. Thank you! I am looking forward to doing more buisness with this dealership. Thank you! More

A very difficult problem more than likely now solved. Thank you for your help With this problem. Thank you for your help With this problem. More