Otto Cadillac - Service Center

Went in for a scheduled oil change at my 15,000 mile mark. Also a check up was done and I was told I needed an alignment. I was shown a fail on the paperwork. Wasn’t sure why this would fail within such mark. Also a check up was done and I was told I needed an alignment. I was shown a fail on the paperwork. Wasn’t sure why this would fail within such a short time ( purchased 3/2022)and told them to do it. Both my husband and son were not happy I needed or was told I should do an alignment. Otherwise, the uncertainty I was happy with the service. More

They strive to make sure everything is perfect. Steve in sales and Bill in service and his team are the best! Steve in sales and Bill in service and his team are the best! More

The service was outstanding as usual. Everyone was polite and professional. Bill, the service manager is great. Everyone was polite and professional. Bill, the service manager is great. More

My car had a no crank no start issue they diagnose found the issue and started the car all in one day!.. the issue and started the car all in one day!.. More

The most important aspect of any business is it’s customer service. This means making your customer feel valued and respected while also making the experience comfortable. My experience met all tho customer service. This means making your customer feel valued and respected while also making the experience comfortable. My experience met all those expectations. More

The service at the OTTO Cadillac is always exceptional in that they go above and beyond all expectations. that they go above and beyond all expectations. More

Everyone goes out of their way to make sure everything is the way you like it or need it to be. the way you like it or need it to be. More

I always have a good experience at Otto. From the initial phone call to set an appointment to leaving the dealership, after my car is serviced !!!!!!! From the initial phone call to set an appointment to leaving the dealership, after my car is serviced !!!!!!! More

Service and interaction at Otto is always excellent and an incentive to remain a future customer! an incentive to remain a future customer! More

I always have a very positive visit with the Otto Dealership for routine checkups and buying a new car. They are exceptional; the best I ever dealt with in 50 years. I bought 3 new cadillacs from Ott Dealership for routine checkups and buying a new car. They are exceptional; the best I ever dealt with in 50 years. I bought 3 new cadillacs from Otto in the last 10 years and all cars never needed repairs of any kind. Special shot out to Bill McLain. More