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This rating includes all service center reviews, with more weight given to recent reviews.
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1,571 Reviews of Otto Cadillac - Service Center
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October 13, 2022
Had a minor issue with my Cadillac- brought it in and it was fixed - NO CHARGE was fixed - NO CHARGE More
by afd601
Verified CustomerEmployees Worked With
Other Employees :
Jeff Wright, Dawn Crossley
October 13, 2022
Service was fast, however the needed part was not on stock. Staff friendly and informative. stock. Staff friendly and informative. More
by 76jstanco
Employees Worked With
October 13, 2022
Emergency service was handled with aplomb. They really have the right attitude and professionalism mix. I’m always pleased with my interactions there. They really have the right attitude and professionalism mix. I’m always pleased with my interactions there. More
by schiller
Employees Worked With
October 11, 2022
Otto service has always been great and professional. The staff always keeps you informed of the progress on your vehicle. The staff always keeps you informed of the progress on your vehicle. More
by louie915
Employees Worked With
October 10, 2022
The service is always great a Otto cadillac. I'm able to get right in and out without any issues. I'm able to get right in and out without any issues. More
by KCANNIFF89
October 09, 2022
Communication was not good. If phone calls were returned so questions could be answered the process would have been more efficient. If phone calls were returned so questions could be answered the process would have been more efficient. More
by bun38
Employees Worked With
October 07, 2022
Service department was very good, quick, and courteous. Great job! Highly recommend Otto to anyone who owns a Cadillac. Great job! Highly recommend Otto to anyone who owns a Cadillac. More
by Chris M
Employees Worked With
October 07, 2022
The repairs were completed as prescribed and the entire experience was very professional. The environment was comfortable and the loaner car was appreciated. experience was very professional. The environment was comfortable and the loaner car was appreciated. More
by dzgnman
Employees Worked With
October 05, 2022
Very thorough and solved the problem by test driving w me and spending extra time to determine the source of the flutter and spending extra time to determine the source of the flutter More
by gdenovio
Employees Worked With
October 05, 2022
Bill is always on! He has the energy and smile that contributes to his and Rogers team! Thank you for taking such good care of my XT5! He has the energy and smile that contributes to his and Rogers team! Thank you for taking such good care of my XT5! More
by KKGW29
