1,529 Reviews of Otto Cadillac - Service Center
On the ball excellent service on time very thorough just good people happy with their agency and will recommend them to anyone who wants a good auto agency good people happy with their agency and will recommend them to anyone who wants a good auto agency More
Great work by the service department. ...very satisfied....always gets the work completed on time ...very satisfied....always gets the work completed on time More
Bill has taken care of me and my car since I bought it. Every time he has been friendly and efficient. He has also been very up front with me about things and gotten my service done correctly and quickly. Every time he has been friendly and efficient. He has also been very up front with me about things and gotten my service done correctly and quickly. I trust him to always steer me right. More
Car looked like it was readied for resale. Very pleased with the detail service. Thanks. Very pleased with the detail service. Thanks. More
As soon as you drive into the bay you’re greeted instantly and professionally, they know exactly why you’re there and most of your information is already written up, they tell you to have a seat in instantly and professionally, they know exactly why you’re there and most of your information is already written up, they tell you to have a seat in the lounge and ask you if there’s anything they can get you. Everything in the lounge and in the show room is spotless, including the bathrooms. You’re kept updated as to the status of your vehicle and when the vehicle is ready to check out is seamless quick. Bill is the best, make sure you pay him well. When we drove out my wife said the only reason she comes here is because of Bill. I said it’s because of Bill and the great service that we get there. More
Employees are amazing Only problem I had bought new car had to come home from pick up and clean it Had it Simonized couple months later thought it would have been detailed also Had to clean all windows. had to come home from pick up and clean it Had it Simonized couple months later thought it would have been detailed also Had to clean all windows. More
We received nothing short of a 5-star service. Dan, our salesman, was patient and answered all our questions. There was no pressure to sell. Jeff and Ian were also very helpful. Nelson explai Dan, our salesman, was patient and answered all our questions. There was no pressure to sell. Jeff and Ian were also very helpful. Nelson explained the different features of the car and was extremely patient. Otto Cadillac is truly a first-class dealership! More
The Otto service team always gets me in at a time that’s convenient for me. Bill always makes sure to go out of his way to say hello. No matter how long it's been since ai was there last, Declan stops to ch convenient for me. Bill always makes sure to go out of his way to say hello. No matter how long it's been since ai was there last, Declan stops to chat and catch up to talk about cars and what nee things Cadillac has since I was there last. It’s a great sales move on his part but also keeps me engaged with the brand. More
I was told me $1500 for repair. Hour later, possibly $10,000. Slow return call. Had to switch service employee. Told $4,900 plus taxr. Total $5,800. Andrew really got over on me. Hour later, possibly $10,000. Slow return call. Had to switch service employee. Told $4,900 plus taxr. Total $5,800. Andrew really got over on me. More