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BMW of West Chester
West Chester, PA
3,517 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,517 reviews
November 05, 2025
Dealership is great. My only critique is I ordered a small part for my car a while ago and it still has not come in. My only critique is I ordered a small part for my car a while ago and it still has not come in. More
by josephbhutchinson5
Verified CustomerEmployees Worked With
November 04, 2025
Seems very impersonal. Melissa did her job but didn't look up from her screen. Not sure I could recognize her in a lineup. Also, they did a very poor job of washing my c Melissa did her job but didn't look up from her screen. Not sure I could recognize her in a lineup. Also, they did a very poor job of washing my car. More
by jdarnell2
Employees Worked With
November 04, 2025
Great service with attention to detail. . Kept a prize of when the car would be ready. And it was ready in a timely fashion . Kept a prize of when the car would be ready. And it was ready in a timely fashion More
by DELCOLAWYER
Employees Worked With
November 04, 2025
The entire experience was fantastic, as usual! Frank is always welcoming and knowledgeable. Always a pleasure Frank is always welcoming and knowledgeable. Always a pleasure More
by mmcgirney
November 03, 2025
Very responsive. Handled routine work well and provided loaner when unexpected issue turned up. Finished when promised. Handled routine work well and provided loaner when unexpected issue turned up. Finished when promised. More
by LIPPER48
Employees Worked With
November 03, 2025
Great experience buying here. They were responsive but not overly pushy. When they didn’t understand the technology (on the iX) they weren’t afraid to say so and bring in the BMW They were responsive but not overly pushy. When they didn’t understand the technology (on the iX) they weren’t afraid to say so and bring in the BMW Genius to help out. More
by Anonymous
Employees Worked With
November 02, 2025
prompt and friendly service, competent work and appropriate follow up after the maintenance and inspection were completed appropriate follow up after the maintenance and inspection were completed More
by NICHOLAS.PAPANICOLAOU
Employees Worked With
November 01, 2025
Great service. Credit card upcharge should be stated with email on service confirmation so that patron has advanced notice Credit card upcharge should be stated with email on service confirmation so that patron has advanced notice More
by RECIIFAM
November 01, 2025
Great service. Joe Izzy is my service advisor he keeps me updated on all my service. Joe Izzy is my service advisor he keeps me updated on all my service. More
by sudean118
Employees Worked With
November 01, 2025
I would recommend this dealership to my friends because I always have a positive experience whenever I have my vehicles serviced there. always have a positive experience whenever I have my vehicles serviced there. More
by NCCAROLINABLU
