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BMW of West Chester - Service Center

West Chester, PA

4.7
890 Reviews

890 Reviews of BMW of West Chester - Service Center

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June 19, 2025

I really appreciated how friendly and helpful Frank was, with it being the first time coming to that location he did a great job of making me feel comfortable. Also the mechanic that worked on my car did a More

by Dreco.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Great service and a very nice waiting lounge. I like the drop off location; inside and air conditioned More

by HJS625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Amy had great communication and was super friendly. I really appreciated her help with my car and getting things done quickly. More

by JPCROWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Dealership does a very thorough job and has competent technicians who are very detail-oriented. Focus is on quality and giving the vehicle back to the customer in top condition. More

by jbrac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Braccia
June 16, 2025

White glove service from start to finish. Excellent communication and the right mix of technology and personal service to help me feel great about my decision to choose BMW for my driving exp More

by JAMESWITMER
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Deritis
June 15, 2025

Scheduling and service was easy and seamless. Would have loved a loaner similar to my level of vehicle but maybe they don’t have them More

by KMITCHPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Caroline was courteous, and got my car serviced on time. She was even able to schedule a detail on short notice. More

by ksc31
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Combs
June 14, 2025

All around great dealerships and people very helpful best around what else can you really say about them. More

by JAMERAHSDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Safety inspection was completed and I am considering the proposals. The second issue that I brought the car in for was not fixed. More

by dmaier2130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Know their stuff and kept me informed and took care of everything I think they think i should More

by ALFREDYUDES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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