Ourisman Chrysler Dodge Jeep RAM

Easy process great service Steve was prompt to returning my calls and worked hard to get me my jeep back quickly as soon as the service was completed m Steve was prompt to returning my calls and worked hard to get me my jeep back quickly as soon as the service was completed m More

Great Professional Service Dewayne has assisted my husband and I with the servicing of my 2005 Jeep and my husband's Chrysler from the very beginning and we trust his guidance. Dewayne has assisted my husband and I with the servicing of my 2005 Jeep and my husband's Chrysler from the very beginning and we trust his guidance. More

Mitch was great Mitch Stainback was very professional and courteous. He greeted us and treated us like family. Not only were we not looking to necessarily buy that da Mitch Stainback was very professional and courteous. He greeted us and treated us like family. Not only were we not looking to necessarily buy that day but he looked out for us so much on the price we decided to buy. I'm super happy with my VW passat and would of grabbed that grand Cherokee but this used deal was to much to pass up. Mitch even ordered us pizza. My daughter loved that part... Mitch and Ourisman in Clarksville we're awesome and I'll definitely be doing business with them again and sending family/friends that way. More

Service Dept. is the best Service Advisor Steve Ritter is honest and great to work with. I have a Hyundai Sonata that has a Ford Service plan. I went to two Hyundai dealerships Service Advisor Steve Ritter is honest and great to work with. I have a Hyundai Sonata that has a Ford Service plan. I went to two Hyundai dealerships and they don't know what customer service is. Steve told me to bring my vehicle in and he had no issues completing an oil change and tire rotation under the agreement. So easy to work with Steve. Thanks for knowing how to keep your customers happy. More

Shady Business Practices Buyers Beware! This place is shady! Let me start by saying that this is the third Jeep purchased in our family because we LOVE Jeep. With that bein Buyers Beware! This place is shady! Let me start by saying that this is the third Jeep purchased in our family because we LOVE Jeep. With that being said, Ourisman Chysler Jeep of Clarksville has been our WORST experience EVER! Finance sales manager, Danny Pak set the stage by first negotiating a deal that he reneged on the following day. We were unaware of a price increase until the papers were printed out. When Danny was questioned about the price agreed upon the night before, he couldn’t recall.. Not only did he lie, but was rude about it. Another manager was sent to speak with us with new papers in hand. He explained the breakdown of the price plus the incentives. However, the price had increased even more, right before our eyes! We left that day without the purchase of a vehicle, but returned a couple days later after the GM re-negotiated a price. We had a pre-approved loan from our bank. However, we were strongly encouraged to use their financing for an extra incentive. We agreed since we wanted to compare. Their financing came back with a 14.16 percent interest rate with an above 700 credit score! What a ripoff!!!!! Against my better judgement, we purchased the vehicle anyway using financing from our bank, but I will never purchase from here again. BUYERS BEWARE!!!!!! SHADY SHADY SHADY!!!!! More

Service This was my first time at this dealership and everyone was very polite. Joe in the service department was very helpful and even explained everything t This was my first time at this dealership and everyone was very polite. Joe in the service department was very helpful and even explained everything to me and made sure I understood everything before I left. More

Personable and Professional Joe was a fantastic employee who represented the best of what a dealership should strive to be: personable to your needs/concerns and yet professional Joe was a fantastic employee who represented the best of what a dealership should strive to be: personable to your needs/concerns and yet professional to deliver on the expectations a customer has for having their car issue resolved. A friendly face with more than enough skills to deliver, thanks! More

Great service Dwayne Bridgett is a great service advisor. He explains what is wrong, what needs to be corrected and why and also what needs to be addressed in the Dwayne Bridgett is a great service advisor. He explains what is wrong, what needs to be corrected and why and also what needs to be addressed in the future. The dealership tries to get you in and out with a time frame that's always on point. No issues with prior repairs. More

Very knowledgeable and friendly sales and finance staff. Overall experiencing buying a new auto was pleasant. Availability of the vehicle I was searching for Ideal location within tge county and very clean f Overall experiencing buying a new auto was pleasant. Availability of the vehicle I was searching for Ideal location within tge county and very clean facility. More

Warranty repair for fuel fill door I had appointment for 9:40 and advised tech who checked me in I would wait around. The waiting area was fairly crowded and I was expecting a signific I had appointment for 9:40 and advised tech who checked me in I would wait around. The waiting area was fairly crowded and I was expecting a significant wait. However, I was pleasantly surprised when I saw my car come out within about 30 minutes. Problem fixed and I was on my way. I was very pleased with overall experience. More