Ourisman Chrysler Dodge Jeep RAM

Attentive Service Well trained and organized dealer - always have had a pleasant experience. I purchased my Wrangler here about a year ago and have had it in for servi Well trained and organized dealer - always have had a pleasant experience. I purchased my Wrangler here about a year ago and have had it in for service several times. More

Great people and Great dealership Having purchased over 9 vehicles from the same place says it all. Great people and great service. Jason and the managers work on my time not theirs. Having purchased over 9 vehicles from the same place says it all. Great people and great service. Jason and the managers work on my time not theirs. If life gets in the way they wait until I have an opportunity to come see them. No pressure, no fuss. What we agree on at the beginning is what happens at the end. Thanks to everyone involved from Jason Kerr all the way up. Mike, Steve and Dwayne in service are great also. More

Best Car Buying Experience I've had! Justin was fantastic to work with! His service was second to none. He offered me top value for my trade in, as well as the best pricing in three state Justin was fantastic to work with! His service was second to none. He offered me top value for my trade in, as well as the best pricing in three states for my new Jeep. He procured my Jeep from a different dealership, and it was in pristine conditions when I arrived. Ace was my salesman that helped with paperwork and the most informative test drive I've ever had. Ace lives the Jeep Life, and knew everything about the Wrangler I purchased. There was no question too small (or large) that he couldn't answer quickly and honestly. Finance was handled with Mitch and he made it a very clear and easy process. He explained the documents I was signing clearly and concisely, and was professional and courteous the entire time. I've never had a more satisfying experience buying a vehicle from a dealership, and I believe that was due to Justin, Ace and Mitch! More

First rate experience from start to finish. My purchase experience was great from the moment I talked with Jason Kerr on the phone to the moment that I drove the car out of the dealership. Ever My purchase experience was great from the moment I talked with Jason Kerr on the phone to the moment that I drove the car out of the dealership. Everyone I came in contact with was totally professional and helpful. Jason is a gem. I would do business with him anytime and recommend him in a heartbeat. More

Solid Service will keep me a Lifetime Customer I am in the Service Business (Air Conditioning) I know Great Service Starts at the Top, from Ownership to the GM, and with the Service Manager, Mike C I am in the Service Business (Air Conditioning) I know Great Service Starts at the Top, from Ownership to the GM, and with the Service Manager, Mike Catron is the BEST! All the Service Writers, Managers and Advisors are great! My Mechanic Matt is The Best, I cannot see taking my cars anywhere else ever! No one touches my cars but Ourisman CJDR, from new Tires, to Oil, Lube & Filters I find your prices highly competitive and the Service Top Notch. More

Excellent Service I recently purchased a new Jeep and was very happy with the service. Ace did an awesome job helping me purchase my Jeep. He listened to what I was loo I recently purchased a new Jeep and was very happy with the service. Ace did an awesome job helping me purchase my Jeep. He listened to what I was looking for and found my Jeep. Kevin in finance also gave great service. He kept me involved during the whole process. More

Enjoyable Experience The staff at Ourisman was extremely helpful, easy to work with and never pushy. My first car purchase was a good one. I would highly recommend this de The staff at Ourisman was extremely helpful, easy to work with and never pushy. My first car purchase was a good one. I would highly recommend this dealership! More

Great buying experience Was a very good buying experience. I was happy from start to finish. I drove 3 and a half hours to get the truck. It was worth the trip Was a very good buying experience. I was happy from start to finish. I drove 3 and a half hours to get the truck. It was worth the trip More

Pretty painless first time car buying experience Called to see if the car was at the dealership, and 2 hours later, Jason had the car ready for a test drive. Car was purchased and on my way home in Called to see if the car was at the dealership, and 2 hours later, Jason had the car ready for a test drive. Car was purchased and on my way home in 2 hours. Jason was warm, personable, NEVER PUSHY (much appreciated). He's been salesperson of the month every month going back to 2012. He answered all my questions and made the entire process professional and pain free. My biggest disappointment was with the final business of financing. I had received a quote for financing through my own banking institution and asked the business office to get us various quotes for financing at a range of options. When I got back to do the final paperwork, they presented only ONE financing option with one institution and not at the ranges I requested. In addition, they opened an account and made me a credit union member at a financial institution I did not ask for. It was VERY OFF PUTTING. I asked him to run the options again and show all of the various institutions he received finance options from and learned we would save .25% by doing direct debit through the credit union they were pushing me towards. Even more off putting is at NO POINT did he ask if I wanted their financing or to proceed with my own financing I had secured. In my opinion, the business manager had one job, and he was not very forthright with me. Aside from the final business, I am really pleased with my experience, but do certainly urge customers to read all the fine print and keep your ears open when it comes down to the final deal. If you can, definitely ask for Jason! More