Ourisman Chrysler Dodge Jeep Ram of Baltimore

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your fantastic review of Ourisman CDJR Baltimore! We are delighted to hear about your positive experience with our team members. Kathy McKinney's dedication and support at every step, Pablo Rodríguez's collaborative ownership style, and Maria's excellent work in the Finance department truly make for a stellar team. At Ourisman CDJR Baltimore, our goal is to provide exceptional service and make the car-buying experience as smooth as possible. We greatly appreciate your kind words and are thrilled that our team met your expectations. If there's anything more we can do for you or if you have any further feedback, please feel free to get in touch. We are grateful for your business and look forward to serving you again in the future. Thank you for choosing Ourisman CDJR Baltimore!

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to share your wonderful buying experience with Kathy McKinney and Ashley Peters! We are thrilled to hear that your experience was sensational and that their Grade A professionalism and customer-oriented attitudes left a lasting impression. Welcome to the Jeep Family! We truly appreciate your trust in us, and we're delighted to have you as a new member. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We will be sure to pass on your appreciation to Kathy and Ashley. Safe travels and happy driving!

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your experience, and we appreciate your positive feedback about our service representative, Mike Kent! We're delighted to hear that he provided fantastic and helpful assistance during your visit. We're proud to have team members like Mike, and we'll be sure to pass on your commendation to him. If you ever have further automotive needs or if your friends require assistance, don't hesitate to reach out. We value your recommendation and look forward to serving you again in the future. Safe travels!

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to leave a 5-star review! We're delighted to hear about your positive experience with Mr. Devon. We pride ourselves on honesty and transparent communication, and it's great to know that Devon broke down the costs and helped you prioritize repairs within your budget. If you have any more automotive needs or if there's anything else we can assist you with in the future, please feel free to reach out. We appreciate your trust in our services and look forward to serving you again. Safe travels!

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your experience with Ourisman CDJR Baltimore. We're thrilled to hear that everyone was friendly, eager to help, and knowledgeable during your visit. Providing excellent service is a top priority for us, and we appreciate your feedback. If you have any more questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing your positive experience with Ourisman CDJR! We're thrilled to hear that Devon, your service representative, has been instrumental in addressing your concerns and ensuring your vehicle performs at its best. Customer satisfaction is our top priority, and feedback like yours motivates us to continue providing excellent service. We'll make sure to pass on your kind words to Devon and the rest of our team. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again in the future.

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your terrific experience working with Kathy McKinney! We're delighted to hear that she made your buying experience pain-free and that she listened to your needs. Kathy is a valued member of our sales team, and your recommendation means a lot to us. Providing excellent service tailored to our customers' needs is always our goal, and it's rewarding to know we hit the mark with your experience. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your recommendation and look forward to serving you or anyone you refer in the future.

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your visit to our dealership was worth the 100-mile drive. Kathy, Umar, and Maria are indeed valuable members of our team, and we're delighted to know that they made you feel like family. Providing a warm and welcoming environment is important to us, and your feedback reassures us that we're on the right track. We appreciate your trust in us and are grateful for the opportunity to serve you. If there's anything else you need or if you have any more feedback to share, please feel free to reach out. Safe travels, and we look forward to assisting you in the future!

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your feedback with us on Google. We appreciate your 4-star review and are thrilled to hear about your positive experience with our staff. We're glad that our team could assist you effectively, even in a non-standard sale situation. Your satisfaction is our priority, and we are committed to providing solutions that meet your needs. If you have any further comments or suggestions on how we can enhance your experience, please feel free to share. We value your input and look forward to serving you in the future. Thank you for choosing us!

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your positive experience with our service. We are thrilled to hear that you found our service to be excellent, fast, and convenient. Our team takes pride in providing top-notch customer service, and we're delighted to know that you found our staff to be friendly and well-spoken. It's great to hear that you had a positive experience with our dealership. We appreciate your feedback and look forward to serving you again in the future. If you have any further comments or suggestions, feel free to let us know. Thank you for choosing us!

andrebrooks1 responded

Will always use your service. Thanks again…