Ourisman Chrysler Dodge Jeep Ram of Woodbridge

I had the best dealership experience I’ve ever had buying a car at Ourisman in Woodbridge, Virginia. From start to finish the entire process was smooth, professional, and genuinely enjoyable. My salesman a car at Ourisman in Woodbridge, Virginia. From start to finish the entire process was smooth, professional, and genuinely enjoyable. My salesman Allan was absolutely amazing. He was knowledgeable, patient, and made sure every question I had was answered. He never made me feel pressured and really went above and beyond to make the whole experience easy. The finance director Zain was also fantastic. He explained everything clearly, made the paperwork process quick and painless, and made sure I understood all my options. Between Allan and Zain, this was hands down the best car buying experience I’ve ever had. I highly recommend Ourisman Woodbridge to anyone looking for a vehicle. I’ll definitely be back in the future. More

Drayden was very helpful, in the whole process of purchasing my used car. I was dressed thinking about the whole process, but he walked me through everything and it really helped. The staff at the de purchasing my used car. I was dressed thinking about the whole process, but he walked me through everything and it really helped. The staff at the dealership were all nice and helpful. I definitely recommend getting a car at Ourisman, and Drayden is very knowledgeable about cars, More

Had a great experience with Draven pleasant clean cars very smooth experience in buying a car. However, in the process of getting the car registered the dealership has been uncooperative slow to help and very smooth experience in buying a car. However, in the process of getting the car registered the dealership has been uncooperative slow to help and needs constant reminders and handholding to get the job done. I required 2 additional temporary tags due to the dealerships slow behavior and had not even started the paperwork until I asked a month later. Additionally, they are withholding the registration refund remainder 3months now after purchase and 1 after registration was completed. More

In 2019 I purchased a 2019 dodge charger from this dealership. With the purchase of the vehicle I bought an AMTrust life time warranty. I discovered today that the radiator leak was not covered becaus dealership. With the purchase of the vehicle I bought an AMTrust life time warranty. I discovered today that the radiator leak was not covered because the proper paperwork for the purchased warranty was never submitted. So, AMTrust has a record I purchased the warranty, and the Sales person at Oursman, Virginia, did not submit the warranty correctly, or at all. So, I have no warranty coverage. It appears I’m dealing with incompetence because both parties did not correct the issue of lack of proper documentation in over seven years; or it appears something ethically shady occurred so that I could not use the warranty I purchased. It appears I’m dealing with sub-standard integrity. I will be pursuing a full refund of the warranty I purchased seven years ago. If I had purchased a solid Mopar warranty, it is very unlikely I would be in this situation. Beware. More

Extremely happy with the dealership experience. Oscar is an Amazing guy! Really enjoyed working with everyone there. Besides the amazing customer service they gave me a great price on purchase and Oscar is an Amazing guy! Really enjoyed working with everyone there. Besides the amazing customer service they gave me a great price on purchase and trade. Highly recommend the dealership! Go see Oscar! More

Excellent service, very easy to deal with made it very easy to purchase a car no pressure what’s so ever easy to purchase a car no pressure what’s so ever More

Amazing experience. Everyone was so helpful and knew exactly what to do to make the experience quick and easy Everyone was so helpful and knew exactly what to do to make the experience quick and easy More

Oscar Zelaya is an excellent salesman and the reason I purchased my Jeep Wrangler from Ourisman. He showed me multiple cars and explained all the options, helping me chose the perfect Jeep for me. It was purchased my Jeep Wrangler from Ourisman. He showed me multiple cars and explained all the options, helping me chose the perfect Jeep for me. It was truly a stress-free and enjoyable experience. More

Oscar Zelaya was amazing to work with! He answered all of my questions - incredibly quickly - and even delivered my new Jeep to me! I could not have asked for better service! He answered all of my questions - incredibly quickly - and even delivered my new Jeep to me! I could not have asked for better service! More

Oscar did a fantastic job of facilitating the sale! I drove from out of town solely to work with Oscar and get the vehicle I was looking for. Highly recommended and trustworthy member of the Ourism I drove from out of town solely to work with Oscar and get the vehicle I was looking for. Highly recommended and trustworthy member of the Ourisman team, would purchase from him again. More