Ourisman Honda of Laurel

I had a great experience trading in my Honda lease and going into a new lease. I worked with Sarah and she was amazing. I told her what I wanted and she delivered. She did not try to over sell me and most going into a new lease. I worked with Sarah and she was amazing. I told her what I wanted and she delivered. She did not try to over sell me and most importantly she stayed within the budget I wanted. She was very personable and knowledgeable. She took her time to make sure I left completely satisfied. I would definitely go back to her in the future. More

Visit was good because t paper work was not ready after being called. Jason was very good but who ever worked Saturday dropped the ball being called. Jason was very good but who ever worked Saturday dropped the ball More

Reception, attention, professionalism, focus, all for the customer and their need. Worth visiting and sharing the customer and their need. Worth visiting and sharing More

Excellent customer service. Very nice service waiting area. Service advisor explained services I should consider. Very nice service waiting area. Service advisor explained services I should consider. More

My visit today was with the Service Department; I was in and out, after a 15-20 minute wait. Service consultant, Mohammed Jalloh, is always courteous and professional. and out, after a 15-20 minute wait. Service consultant, Mohammed Jalloh, is always courteous and professional. More

Approachable helpful Management/ staff ( especially Rob mii ashe excellent job to help / accommodate us thanks to everybody Rob mii ashe excellent job to help / accommodate us thanks to everybody More

Everybody , are friendly and helpful. Management and staff go out of their way to meet my needs. Special mention to Bobby, Mike and Ashe. Thank you very much! Management and staff go out of their way to meet my needs. Special mention to Bobby, Mike and Ashe. Thank you very much! More

Great service and attention. They sent a Lyft for me once my car was done and stayed in contact the entire time. They sent a Lyft for me once my car was done and stayed in contact the entire time. More

I had a wonderful experience at Laurel Honda. I was treated with respect, and felt that the service team had my best interests at the heart of their work. Marvin went out of his way to explain wh I was treated with respect, and felt that the service team had my best interests at the heart of their work. Marvin went out of his way to explain what was going on with my vehicle, and I appreciate his personal service that he provided me. More

Mechanic’s work seems fine but the front service reception is a group of guys who are unprofessional. Everything they say is a diversion. Nothing is true. They say they will call, no call. They say reception is a group of guys who are unprofessional. Everything they say is a diversion. Nothing is true. They say they will call, no call. They say they emailed, no email. They say they will come get you from the waiting area, nope didn’t do that either. Not to mention the drop off envelope with all my information was ignored and the service paperwork was in my husband’s name. Even as I corrected this with the guy at the desk, they still sent this email to my husband. More