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Ourisman Honda of Laurel

Laurel, MD

4.7
231 Reviews
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3371 Fort Meade Rd

Laurel, MD

20724

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Showing 231 reviews

October 02, 2024

Great sales help, no pressure, and it felt like Bre was looking out for our best interest. Good selection of vehicles, as well. More

by Kevin S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bre Garner
Oct 04, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for this 5 star review!

Oct 11, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for this amazing review, we appreciate the business. Enjoy!

September 24, 2024

This dealership made it easy and smooth to buy a new car with no unexpected problems. More

by annmariechow7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Breaun Garner
Sep 25, 2024 -

Ourisman Honda of Laurel responded

We're so glad that you had a great experience with us and thank you for a great review

September 06, 2024

My family just purchased our very first brand new car - a 2025 Odyssey last week - and Bre, Ramon, and Ash at Ourisman Honda of Laurel could not have made it an easier and smoother process! Upfront pricing m More

by juliaelrod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Breaun Garner, Ramon Hart, Ash
Sep 20, 2024 -

Ourisman Honda of Laurel responded

It’s great to hear that Bre, Ramon, and Ash made the process so smooth and enjoyable for you. Their attention to detail and customer service really shine through in your description. If you ever need any assistance with your new Odyssey or have any other questions, feel free to reach out. Enjoy your new Honda Odyssey!

September 05, 2024

Very pleasant purchasing experience with Hector Coronado. Didn't feel pressured. Felt I was treated fairly. He's a fabulous sales person. Would recommend dealership, specifically Hector, to friends looking f More

by Lswhite
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Coronado was my Sales representative. Did not work with any of the people listed above.
Sep 05, 2024 -

Ourisman Honda of Laurel responded

We are so thankful for this kind review. Thank you so much for your business!

September 05, 2024

Parts and services are overly priced to the point of never bringing my car in for service! More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Garcia
Sep 05, 2024 -

Ourisman Honda of Laurel responded

We are very sad about your experience with us. Please contact our service manager Bill Lavin at blavin@ourismancars.com for further assistance.

September 04, 2024

Very friendly and professional and got me in and out in a fast and timely manner! Would definitely recommend. More

by fletcher.bridget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Platon
Sep 05, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for this amazing review!

September 03, 2024

Promptly responded to my request for a quote had a large selection of vehicles and a very good price More

by 71redrino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bre
Sep 03, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for this great review, enjoy your new vehicle.

August 31, 2024

The staff was professional, friendly, and knowledge. Excellent buying experience. Highly recommend Ourisman Honda of Laurel. More

by pemt13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avalon, Kris Platon
Sep 03, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for your business and please let us know if you need anything at all.

August 28, 2024

The salesperson, Victor Sanchez was very helpful during the car buying process. It was a very smooth transaction, However, I was upset that the vehicle was listed as having Apple CarPlay and it didn't. More

by Y. JOHNSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor Sanchez; Malik
Aug 30, 2024 -

Ourisman Honda of Laurel responded

Thank you for your feedback and for highlighting Victor Sanchez's assistance during your purchase. We’re sorry to hear about the confusion regarding Apple CarPlay and any frustration it caused. While the listing error was due to a third party, we take full responsibility for the oversight and are committed to ensuring it doesn’t happen again. We value your business and apologize if our post-sale support didn’t meet your expectations. Please reach out to Robert Chen our GM at rchen@ourismancars.com if there’s anything we can do to assist further.

August 23, 2024

Mui bueno y buen servicio saben tratar al cliente lo recomiendo que ballena a ese dealer More

by makela72006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Platon
Aug 30, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for this amazing review!

Aug 30, 2024 -

Ourisman Honda of Laurel responded

Thank you for the 5 star review.

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