Back

Ourisman Honda of Laurel - Service Center

Laurel, MD

4.6
92 Reviews

92 Reviews of Ourisman Honda of Laurel - Service Center

Sort by
February 23, 2024

Jason was great and service was excellent when I got my oil changed. He’s an excellent worker there. He should get a pay raise👍🏻 More

by Karen Lehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 23, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for your kind words about Jason, Karen. We really appreciate your business.

February 20, 2024

Excellent service ! ! My first time ever going to one and I couldn’t have asked for a better service especially from Jason Taylor he helped me understand everything and m More

by Xenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Taylor
Feb 23, 2024 -

Ourisman Honda of Laurel responded

It's great to know that Jason Taylor provided outstanding service and made your first visit smooth and easy. Thank you for your business.

February 20, 2024

Outstanding service, friendly staff, very helpful, great and convenient location. Highly recommend. Nice work all around! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Platon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris row
Feb 23, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for your amazing review.

February 15, 2024

Car was ready ahead of time. Communication during the process was exceptional. Good customer service. More

by Msjlewiseducate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Platon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Ourisman Honda of Laurel responded

Thank you for much for the kind words!

February 15, 2024

Fast drop off, fast service and effort less. Waiting area is decent with water and coffee More

by Paulla Mehta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Platon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Ourisman Honda of Laurel responded

Thank you, Paulla for the 5 star review.

February 03, 2024

Everything completed on time. Excellent recommendations for service. Price and timing good. Ready on time. More

by pzani1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
Feb 05, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for taking the time to share your experience with us! We're delighted to hear that scheduling our service was easy for you and that we were able to complete the job in a timely fashion.

January 09, 2024

My last three vehicles have been bought at Ourisman Honda of Laurel. Everyone is always so professional and nice and we def get treated like family, not repeat customers. George, in sales I amazing and alway More

by Ghislaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason T
Jan 12, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for taking the time to share your positive experience with Ourisman Honda of Laurel! We are delighted to hear that your last three vehicle purchases with us have been satisfactory, and we truly appreciate your loyalty as a valued customer.

January 05, 2024

The service was fast. I got the appointment right away, and Marvin was nice about the diagnostic and recommandation. More

by Mamane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Yoon
Jan 09, 2024 -

Ourisman Honda of Laurel responded

Thank you for so much for the kind words, Mamane.

December 29, 2023

I am always treated as a valued customer at this dealership. Kris is always friendly and helpful. They do an excellent job. More

by materialmom001juju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris-service department
Jan 01, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you consistently feel like a valued customer.

December 27, 2023

Marvin was my service writer and he was phenomenal. Very polite, professional and personable. I did a drop off for an appointment the next day and he called me less than 2 hours later to tell me my ser More

by K_t893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
Dec 29, 2023 -

Ourisman Honda of Laurel responded

It's wonderful to know that Marvin exceeded your expectations by not only completing the scheduled service promptly but also going above and beyond by adding the oil change and tire rotation without even being asked. Thank you for you're business!

2
...