Ourisman Tri-State Subaru

The service department took care of us like family! Thank you to Jennie, Tim and Chris and everyone involved! Best dealer in DE! Thank u you to Jennie, Tim and Chris and everyone involved! Best dealer in DE! Thank u More

My service advisor was Nick Vitcusky and he took care of my Crosstek 2018 recall works. He was courteous and efficient, I was very pleased with his work ethics, since I had another issues with my Crosstek my Crosstek 2018 recall works. He was courteous and efficient, I was very pleased with his work ethics, since I had another issues with my Crosstek that was not related to the recalls but Nick listened and solved that problems also. I wish there are more people like him!!! He is my future go to person when I need services for my Crosstek. I feel comfortable going to Nick for my future service needs. Another pleasant experience was their Shuttle and Free car wash services. As for Matt Subaru Service department team, this visit exceeded my expectation. Keep up the good job!!! More

My entire time there was working with Danielle, she is not on the list to check. From the time I dropped off the car (had an appointment), to the time the work was completed the process was superb. Oil not on the list to check. From the time I dropped off the car (had an appointment), to the time the work was completed the process was superb. Oil change, two air filters assessed and then replaced, and my bill paid and processed in a half hour. I will be continuing my relationship with Matt Slap Subaru, a dealership that embodies customer service. More

Great service but did not wash my car. Quick service and called to state when it would be ready. Easy drop off and able to take my car the night before service. called to state when it would be ready. Easy drop off and able to take my car the night before service. More

Terrific experience. In and out in 3 1/2 hours. No haggle, no hassle financing. Laura was courteous and thoroughly professional and put us at ease. Encouraged us to test drive three cars. Great experi haggle, no hassle financing. Laura was courteous and thoroughly professional and put us at ease. Encouraged us to test drive three cars. Great experience. More

Love Matt slap, Collin always makes you feel like family. Helpful, friendly. Larry is awesome, customer is always first. Greg & Cloe all are a wonderful team ! Helpful, friendly. Larry is awesome, customer is always first. Greg & Cloe all are a wonderful team ! More

After valet took car info I went into dealership and service intake employees were inputting information into computer and service customers were waiting while this was done. service intake employees were inputting information into computer and service customers were waiting while this was done. More

Did A very good job with scheduling and service they even showed me the condition of my engine filter which helps alot thank you for the attention to detail showed me the condition of my engine filter which helps alot thank you for the attention to detail More

Their service was excellent and wait time was extremely short. The part I needed was in stock which meant I did not need to return. short. The part I needed was in stock which meant I did not need to return. More

Everyone was very friendly and helpful. Work was done in a timely manner. All questions were answered and no pressure to do additional work. I was very happy with service. a timely manner. All questions were answered and no pressure to do additional work. I was very happy with service. More