
Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Took time to take care of me I use a chain they didn't rush me make sure I was free of any obstructions when I got the rental and I did a good job on taking care of my car I'm going here for years rush me make sure I was free of any obstructions when I got the rental and I did a good job on taking care of my car I'm going here for years More
I received a coupon the DAY after I had the car in. I lost 15%. I am not happy that no one said anything to me. Don’t your personnel talk with one another? Makes me want To go to another dealership. Pro lost 15%. I am not happy that no one said anything to me. Don’t your personnel talk with one another? Makes me want To go to another dealership. Probably why I just bought an Infinity. More
Everyone was great to deal with. We were able to drop off our car and pick it up on a timely manner. Being older the staff was very concerned for our comfort and welfare while waiting. our car and pick it up on a timely manner. Being older the staff was very concerned for our comfort and welfare while waiting. More
My experience at MSS was a pleasure! Thanks to Chris Mooney & Mark Fox for making my time there professional, helpful & fun! What a great staff, they go out of their way to give you a great experience & Mooney & Mark Fox for making my time there professional, helpful & fun! What a great staff, they go out of their way to give you a great experience & a sale that fits your needs! The place to go for your next loved vehicle purchase!..God Bless...Julie F More
Everyone here is so nice and willing to go the extra mile for you. We live 10 minutes from a Subaru dealer but drive an hour to go here because of their customer service. I’d recommend it to anyone. Laura, G for you. We live 10 minutes from a Subaru dealer but drive an hour to go here because of their customer service. I’d recommend it to anyone. Laura, Greg and Chris M made our new car happen and still be on budget. More
Alyce Driesbach Awesome salesperson. Nice friendly dealership. Clean and safe atmosphere. Tucker Ranck had everything set up for me perfectly. I drove an hour and a half to the dealership and it was c dealership. Clean and safe atmosphere. Tucker Ranck had everything set up for me perfectly. I drove an hour and a half to the dealership and it was certainly worth the drive. More
Great service, low pressure sales environment. They made a typically stressful event, smooth and pleasant. I would highly recommend using this company for buying a car a typically stressful event, smooth and pleasant. I would highly recommend using this company for buying a car More
Very courteous and helpful. Great service department. Only took 4 hours to have my airbag replaced on the passenger side of my 2012 Subaru Forester. Only took 4 hours to have my airbag replaced on the passenger side of my 2012 Subaru Forester. More
Very courteous and accommodating. Took Outback in for 18 month service which I thought was complimentary from the confusing website while booking the service. Upon the charge being presented I explained the month service which I thought was complimentary from the confusing website while booking the service. Upon the charge being presented I explained the situation and they were happy to waive the charge while explaining the only free service is typically the first 6 month oil change. I thank them and the service agent for doing this. They may want to remove the word 'complimentary' on the section where you select your service and replace it with 'must select service options below' or a similar wording More
Service was as expected, spent over $800 and within hours get a coupon for $25 off over $200. Last trip to slapp for us, service advisor should have offered coupon get a coupon for $25 off over $200. Last trip to slapp for us, service advisor should have offered coupon More