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Ourisman Tri-State Subaru

Newark, DE

4.5
695 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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255 E Cleveland Ave

Newark, DE

19711

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Showing 695 reviews

December 24, 2020

Always quality work done at Matt Slap Subaru. They always put their customer service on top. If there is any kind of wait time they are always willing to lend you a loaner car. More

by jspence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Ourisman Tri-State Subaru responded

Thank you for your positive review! Our #1 goal is to always keep our customers satisfied!

December 24, 2020

Matt Slap squeezed me in for service on one of their busiest days, just before Christmas. I know and trust them and always get honest, courteous service there. Won't take my car anywhere else More

by Deladiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia C
Dec 29, 2020 -

Ourisman Tri-State Subaru responded

Thank you for the 5-star review! We are glad we were able to take care of you during this hectic time of year!

December 22, 2020

Great service, everyone very friendly, reasonable. Completed recall work, oil change, and rear brakes. We are putting our other Subaru in for service next week! More

by Chris P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Ourisman Tri-State Subaru responded

Chris, thank you for taking the time to review your positive experience with us!

December 18, 2020

From start to finish everyone was professional. The process was speedy, there was a great selection of vehicles. I would highly recommend this dealership! Will be back More

by valerie.showell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siani P
Jan 05, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the recommendation and positive review! Our team is always happy to assist!

December 18, 2020

They worked in my car quickly consider I did not have an appointment. They solved the problem and were very courteous. I am very pleased with the service. More

by Escqc
Recommend Dealer
Yes
Employees Worked With
Natalia C
Jan 05, 2021 -

Ourisman Tri-State Subaru responded

We are happy to hear everything was completed to your satisfaction! We look forward to seeing you next time!

December 18, 2020

Dealt with Matt Slap for years always a great staff and wonderful service.Very happy with how prompt and knowledgeable the staff was to make the deal. More

by Don Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the fantastic 5-star review! We are always happy to assist!

December 17, 2020

Mike and Greg were the best they went above and beyond. Made the whole process painlessly simple. Would deal with them again and would tell others. Special thanks to mike Donnelly. More

by Kensmyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Ourisman Tri-State Subaru responded

We appreciate the amazing feedback! Thank you for your 5-star review!

December 15, 2020

Thanks goes out to Patty for helping schedule my 60k for my 16 Crosstrek and reviewing the difference between the factory and Matt Slap's recommended. Thank you to Melissa for getting my vehicle in the shop More

by TLSRunner06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty, Melissa, and Justin
Jan 05, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the excellent 5-star review and recommendation! We are looking forward to your next visit!

December 13, 2020

Had a wonderful experience salesperson explained things very well to me. Alyce was very nice and knows what she is doing. Great job will tell friends about my experience. More

by Mommom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyce D
Dec 14, 2020 -

Ourisman Tri-State Subaru responded

Thank you for the excellent 5-star review! We are so happy to hear we delivered such a great experience. If there is anything further we can do for you, we are happy to help!

December 11, 2020

Outstanding car and car buying experience, Thank you to Matt Slapp and salesman Collin. So so happy with my Subaru and I am enjoying the ride!! More

by Clrickards1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Dec 11, 2020 -

Ourisman Tri-State Subaru responded

We appreciate the excellent feedback! Our team is looking forward to your next visit! Enjoy your new Subaru!

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