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Ourisman Tri-State Subaru
Newark, DE
695 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 695 reviews
October 30, 2020
Waiting time in a clean area. Everyone polite and service department friendly. Was informed of waiting time in advance as they were very busy on a very rainy day. department friendly. Was informed of waiting time in advance as they were very busy on a very rainy day. More
by Pat.babcock67
Employees Worked With
October 29, 2020
Scheduling the appointment to get my 2020 Outback in was very easy and convenient. Service was easy and completed quickly and expertly. All work was done completely with nothing left over. very easy and convenient. Service was easy and completed quickly and expertly. All work was done completely with nothing left over. More
by Cjjd326
Employees Worked With
October 29, 2020
I made an error in arriving for my appointment one day earlier than scheduled. I was pleased when told they could change my oil and replace my front windshield wipers. Had I known it would have taken over earlier than scheduled. I was pleased when told they could change my oil and replace my front windshield wipers. Had I known it would have taken over two hours I would not have waited. More
by wellstj40
Employees Worked With
Brittney Appleton
October 28, 2020
Wonderful informative experience purchasing a Subaru from Matt Slap Subaru. Thank Matt Slap Subaru for an awesome experience. Matt Slap Subaru team are professional, courteous and extremely polite. Nat B i Matt Slap Subaru. Thank Matt Slap Subaru for an awesome experience. Matt Slap Subaru team are professional, courteous and extremely polite. Nat B is very through and knowledgeable. Larry provides accurate information and is extremely diligent. Financial Manager Greg is very friendly compassionate Manager. Greg provides flexible resources to meet your budget . Tim Hyden is an excellent teacher with a wealth of knowledge. On a scale of 1-20 I'd score this team 100. Thank you. More
by Tonya
October 22, 2020
Recently had a minor problem and the service was EXCELLENT! Quick, helpful and efficient. Comfortable environment and Covid conscious . Love my first Subaru and the dealership! EXCELLENT! Quick, helpful and efficient. Comfortable environment and Covid conscious . Love my first Subaru and the dealership! More
by Joanne Brady
Employees Worked With
October 17, 2020
Outstanding service and knowledge of the product. Excellent personal and attention to the customer. Great selection of inventory and most importantly great value. Great People! Excellent personal and attention to the customer. Great selection of inventory and most importantly great value. Great People! More
by Rsmith
October 15, 2020
My experience at Matt slap subaru was exemplary. I pulled my car up to the service entrance and members greeted me. Melissa Alex and Pat were extremely informative and helpful. Very stress free experience. my car up to the service entrance and members greeted me. Melissa Alex and Pat were extremely informative and helpful. Very stress free experience. Highly recommend Matt slap service. More
by Shellbell8855
Employees Worked With
October 10, 2020
Fantastic customer service, very professional. Larry and Jay could not have done a better job. Will definitely recommend them to anyone looking to purchase a new vehicle! Jay could not have done a better job. Will definitely recommend them to anyone looking to purchase a new vehicle! More
by jdeshullo
October 08, 2020
I’ve bought from them in the past, that’s why I returned 7 years later! They’re friendly, non-pressured approach is what I like. I knew the exact car I wanted from their website so we went right to work wi 7 years later! They’re friendly, non-pressured approach is what I like. I knew the exact car I wanted from their website so we went right to work with Mark. I love the product but the people behind it are great!! More
by Susysunbeam
September 27, 2020
Everyone I came in contact with was very kind and patient as I made my decision on which car to buy. Matt Slap has Very knowledgeable staff. as I made my decision on which car to buy. Matt Slap has Very knowledgeable staff. More
by jackiem
