Ourisman Tri-State Subaru

EXCEPTIONAL assistance from Christian and co workers!!!! Since I had a serious fall 1 month ago and have very limited walking ability, I was SO IMPRESSED with the EXTRA COURTESY of the 3 young men that greet Since I had a serious fall 1 month ago and have very limited walking ability, I was SO IMPRESSED with the EXTRA COURTESY of the 3 young men that greeted me as I pulled up to the service area. Without my even asking them for any assistance, they just offered to get my walker from the back of my vehicle, brought it right to the driver side door, and then each one of then took care to open and hold the doors for me; so I could enter the service area with no problems!! Christian was my shuttle driver and he put my walker in and out of the transport vehicle, backed into the driveway where I was going (to lessen the distance for me to have to walk) and EVEN WALKED ME UP TO THE DOOR!! I can't begin to say how OVER AND ABOVE HE WENT!!! THANK YOU SO MUCH CHRISTIAN, you are a TRUE GENTLEMAN!! More

Mario Did Great! It's been a long time since I've shopped for a new (or pre-owned) vehicle so it was such a pleasure to work with Mario who was friendly, easy to talk It's been a long time since I've shopped for a new (or pre-owned) vehicle so it was such a pleasure to work with Mario who was friendly, easy to talk to, and worked with me in an open and non-confrontational way. The dealer policy allowing me to drive the car home and back was outstanding. Both my wife, Kay, and I actually enjoyed our time together with Mario which made it much easier to make a decision on which car was right for us. Our kudos to Mario and the Matt Slap dealership! More

Amazing Jeremy Great experience overall. Jeremy knows a lot, paying attention to our needs. Not only we bought a car, but also he helped us find a better car insuran Great experience overall. Jeremy knows a lot, paying attention to our needs. Not only we bought a car, but also he helped us find a better car insurance deal. More

As usual great service You provided excellent service as usual. Your pricing is within reason and your staff is great! Only one slight problem with the current recall you ar You provided excellent service as usual. Your pricing is within reason and your staff is great! Only one slight problem with the current recall you are dealing with it is taking a long time to get an appointment. I am not sure what to suggest as it is a quandary many businesses run into in high volume periods. I can only say it might be worthwhile to try and find a way to qualify customers as to what their problem is and get the customers that have serious problems in and taken care of while holding off the other customers that have less pressing problems. Other than that you are the usual well organized effective service organization. One last note this is the first time I have ever had to wait any appreciable time for an appointment. More

Good Deal and Local My wife and I were pleased to get a good deal from our local dealer. They had a great new car selection, kind staff, and even helped us keep our 2 ye My wife and I were pleased to get a good deal from our local dealer. They had a great new car selection, kind staff, and even helped us keep our 2 year old entertained. More

Great Company After months of deciding what I wanted, I went over to Matt Slap to get my new Forester Sport. Jay Brown met me at the door and was quick to help me o After months of deciding what I wanted, I went over to Matt Slap to get my new Forester Sport. Jay Brown met me at the door and was quick to help me out. I'm not an impulsive buyer so even after I made a choice I decided to sit on it a little longer. Jay and the folks at Matt Slap put no pressure on me. It was a much different experience then walking into other dealerships, much more relaxed and I felt I had more breathing space and room to think. I was pleased to do business with them and would definitely recommend them going forward. You can't go wrong with a Subaru. More

Everyone was terrific! Had to replace our Forester after an accident. Everyone was helpful and the process went very smoothly. Special thanks to Jeremy, Debbie and Chris! W Had to replace our Forester after an accident. Everyone was helpful and the process went very smoothly. Special thanks to Jeremy, Debbie and Chris! We love our Subaru!! More

I bought a used 2016 Subaru Outback It was a great place to purchase a car and the people were really good and the salesman I had mark Fox I highly recommend, I don’t know how the other It was a great place to purchase a car and the people were really good and the salesman I had mark Fox I highly recommend, I don’t know how the other salesmen are but I know from my in counter he is very good, no pressure no feeling there trying to rush you in sell you a car and kick you out, it was fantastic More

Happy Customer Dealt with Timothy Hyden. Very knowledgeable and great to work with. Debbie, the tech expert, was also very helpful after purchase. Everyone one I Dealt with Timothy Hyden. Very knowledgeable and great to work with. Debbie, the tech expert, was also very helpful after purchase. Everyone one I worked with put the fun back in buying a car. Love my Outback 3.6l. More

Great experience. Have bought four cars from this dealer :) Great experience at this dealership. Just bought our fourth car from here. Glenn was great, and Tucker helped behind the scenes. We plan on coming bac Great experience at this dealership. Just bought our fourth car from here. Glenn was great, and Tucker helped behind the scenes. We plan on coming back again and again :) More