
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great dealership to do business with. I had an issue with a maintenance contract and the finance department paid for my service out of their pocket to make it right. I worked for a compet I had an issue with a maintenance contract and the finance department paid for my service out of their pocket to make it right. I worked for a competing BMW a few years ago and they never treated their customers this well. Also everyone there seems to like their job and speaks highly of the owner. Thats the exact opposite of the BMW dealer that I worked for. Honestly, I wish the Ho family owned more dealerships because this place sets a great standard for what buying/servicing your car should be like More
Rafi was very proactive--had car we wanted to look at right at hand, knew the product and had a great demeanor right at hand, knew the product and had a great demeanor More
I have a certified preown 2018 bmw, the warranty doesnt cover and i have to paid for diagnostic for everithing go bad if they cannot find the problem, i cannot take a porter to drive test and show the prob cover and i have to paid for diagnostic for everithing go bad if they cannot find the problem, i cannot take a porter to drive test and show the problem cause the covid so my car have some problems, poor mechanic performance also they said they inflate tires and right outside the dealer the low tire warning come on More
Excellent service, Professional group of workers, Narek the service advisor was very professional and helpful, they also gave me a loaner to drive while they were servicing my car.Keep up the great work.. the service advisor was very professional and helpful, they also gave me a loaner to drive while they were servicing my car.Keep up the great work.. More
Working with Steve Saroyan it was one of the easiest and un-stressful car buying experience I had recently. When I arrived to pick up the car paperwork was ready the car was detailed, it took no time to fi un-stressful car buying experience I had recently. When I arrived to pick up the car paperwork was ready the car was detailed, it took no time to finished the transaction and all was as promised. More
Prompt response, quick fix on the recall issue, and free car wash Yay! Great service as usual. car wash Yay! Great service as usual. More
Working with Soran and Lucy was one of the most pleasant car buying experiences I've had, a process which I usually dread. The extended warranty and maintenance options were clearly explained and I felt min car buying experiences I've had, a process which I usually dread. The extended warranty and maintenance options were clearly explained and I felt minimal pressure. Paperwork was handled fast and efficiently. I contacted Soran a few days before heading to the dealership and he was very indulgent and responsive to my many questions, as I had to drive 100+ miles to Pacific BMW, well worth the drive for the excellent service we received. The dealership is clinically clean, as are all the facilities. The only complaint was the coffee machine was out of order! More