Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,764 reviews
Steven @Pacific BMW is the most professional sales person I have come across. He has always provided exceptional customer service. My family only deals with him when it comes to BMW. I have come across. He has always provided exceptional customer service. My family only deals with him when it comes to BMW. More
I called about a used BMW listed on there website and asked about availability. The person answering said it looks like this particular vehicle is in the service department and it was on a Sunday. Let me asked about availability. The person answering said it looks like this particular vehicle is in the service department and it was on a Sunday. Let me call you back. Surprisingly he called me back within 10 min, that this I3 was not available that day but we have others. He put me in touch with James Kim, which greeted me promptly upon arrival and offered me a road test. I purchased vehicle right after road test and drove home with it the same afternoon. Price was great, vehicle in good condition and Lucy answered a question I had on the sales contract promptly even on here day off. More
Excellent service and assistance from Justin Ko. Answered all of my inquiries in a friendly and respectful manner. Made me feel welcome and want to keep coming back to this dealership again. all of my inquiries in a friendly and respectful manner. Made me feel welcome and want to keep coming back to this dealership again. More
I like the SMS texting system. I also appreciated how the dealership ordered me an Uber. That system was flawless. I also liked how I was sent a video reviewing what was going on with the car. dealership ordered me an Uber. That system was flawless. I also liked how I was sent a video reviewing what was going on with the car. More
B e s t s e r v i c e t h a n k y o u f o r y o u r h e l p y o u r h e l p More
Every thing was great from drop off to pick up and the best part was The car was washed and look great inside and outside Thank you for a great service best part was The car was washed and look great inside and outside Thank you for a great service More
Had to wait for 45 mins after they told me my car is ready, they didn’t even know what’s the tag number for my car or where they parked my car ! It was a horrible experience and will not go back ready, they didn’t even know what’s the tag number for my car or where they parked my car ! It was a horrible experience and will not go back More
My experience was great. Everyone was very friendly and proactive. They gave me all the info I needed before even had to ask. I plan on purchasing another BMW and will definitely come to this dealership. proactive. They gave me all the info I needed before even had to ask. I plan on purchasing another BMW and will definitely come to this dealership. I was my first time here but will definitely return. More
Helpful and thoughtful. Made every effort to make sure she did everything. When the uber was going to be 25 min she came to have me sit inside. she did everything. When the uber was going to be 25 min she came to have me sit inside. More
Took forever, didn’t respond to my texts/calls at first, tried to overcharge me on everything, including a service I asked about upfront. Even the delivery of car took forever tried to overcharge me on everything, including a service I asked about upfront. Even the delivery of car took forever More